Chapter 4.7 Troubleshooting Page 6 of 13
Specifications are subject to change without prior notice
LINAK
®
SALES BACKUP
1
st
DESKLINE
®
edition rev. 2020-01-09
Error codes
Error
code
Name Description Potential cause Remedy
E01 Position Lost The desk has an
unknown position and
needs to be initialised
• Position error
• New column
added
- Initialise the system (P1)
E02 General
Overload Up
Overload in upward
direction has occurred
• Obstruction
• Defective column
or motor cable
- Check all cable
connections, (P2) initialise
the system (P1)
- Troubleshoot components
by initialising 1 at a
time (only possible with
standard configuration)
(P4)
E03 General
Overload
Down
Overload in downward
direction has occurred
• Obstruction
• Defective column
or motor cable
- Check all cable
connections, (P2) initialise
the system (P1)
- Troubleshoot components
by initialising 1 at a
time (only possible with
standard configuration)
(P4)
E08 Watchdog Indicate that software
failed to kick watchdog
• Program fault - Unplug mains cable for 15
seconds
- Initialise the system (P1)
- Replace control box
E09 LIN collision Collisions detected on
the LINbus
• Key pressed on
two or more
connected handset
simultaneously
• Multiple LIN bus
devices activated
- Check if another desk
panel is connected and
being activated
- Unplug all but one desk
panel and test system
E10 Power fail Power fail happened,
or power regulator
adjusted below 10%
• Mains cable pulled
during driving
• Internal fault
• Only 1 battery for
a 3- or 4-channel
system
• “E10 is a power
fail, voltage on
power supply
drops below a
certain limit, power
removed”
- Check mains cable is not
caught, and is allowed to
freely travel
- Use strain-relief loop built
into control box
- Use a 2nd battery; charge
batteries