Linak DESKLINE DESKLIFT

Chapter 4.7 Troubleshooting Page 7 of 13
Specifications are subject to change without prior notice
LINAK
®
SALES BACKUP
1
st
DESKLINE
®
edition rev. 2020-01-09
Error
code
Name Description Potential cause Remedy
E11 Channel
mismatch
Change in number
of actuators since
initialisation
• Disconnection
• Column added
- Check motor cable
connections and Integrity
(P2)
- Replace motor cable or
column
- Initialise the system (P1)
E12 Position error One channel have
position different than
others
• Too much back
drive occurred
- Move table to fully
retracted position
- Initialise system (P1)
E13 Short circuit Short circuit detected
during operation
• Squeezed motor
cable
• Short in motor
- Check motor cable
connections (P2)
- Isolate and replace motor
cable (P4)
- Isolate and replace
column (P4)
E15 Power limit System has reached its
power limitation
• Mains cable pulled
during driving
• Internal fault
Many times this is
seen this alongside
E10.
E15 is when power
regulator has
adjusted speed
down on actuators
without any
significant current
draw, usually caused
by power supply
dropping.
- Check mains cable is not
caught, and is allowed to
freely travel
- Use strain-relief loop built
into control box
E16 Key Error Illegal keys pressed
(handled internally in
DP1C)
• Hitting multiple
buttons
simultaneously
- Check desk panel
E17 Safety missing LIN bus unit does not
support safety feature
• DP1C/DPF1C does
not have up-to-
date software
- Try DP with more recent
software version (printed
on label)
E18 Missing
Initialisation
plug
A special service tool
is required to change
number of channels to
the system
[BASELIFT Only]
• Service tool
missing from
BASELIFT system
when initialising
- Add service tool