7
ERROR
CODE
NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING
E15 Power limit System has reached its power
limitation
» Mains cable pulled during
driving
» Internal fault
» Many times will see this
alongside E10
» “E15 is when power
regulator has adjusted
speed down on actuators
without any significant
current draw, usually
caused by power supply
dropping.”
• Check mains cable is not caught,
and is allowed to freely travel
• Use strain-relief loop built into
control box
E16 Key Error Illegal keys pressed (handled
internally in DP1C).
» Hitting multiple buttons
simultaneously
• Check desk panel
E17 Safety missing LIN bus unit does not support
safety feature
» DP1C/DPF1C does not have
up-to-date software
• Try DP with more recent
software version (printed
on label)
E18 Missing Initialization plug A special service tool is required
to change number of channels
to the system
[BASELIFT Only]
» Service tool missing from
BASELIFT system when
initializing
• Add service tool
E23 Ch1 missing Channel 1 is detected missing » Disconnection
» Faulty motor cable
» Faulty motor in leg
• Check Motor cable connections
and Integrity (P2)
• Change Motor cable or Desk Leg
• Initialize the system (P1)
E24 Ch2 missing Channel 2 is detected missing » Disconnection
» Faulty motor cable
» Faulty motor in leg
• Check Motor cable connections
and Integrity (P2)
• Change Motor cable or Desk Leg
• Initialize the system (P1)
E25 Ch3 missing Channel 3 is detected missing » Disconnection
» Faulty motor cable
» Faulty motor in leg
• Check Motor cable connections
and Integrity (P2)
• Change Motor cable or Desk Leg
• Initialize the system (P1)
E26 Ch4 missing Channel 4 is detected missing » Disconnection
» Faulty motor cable
» Faulty motor in leg
• Check Motor cable connections
and Integrity (P2)
• Change Motor cable or Desk Leg
• Initialize the system (P1)