8
ERROR
CODE
NAME DESCRIPTION POTENTIAL CAUSE TROUBLESHOOTING
E29 Ch1 type Channel 1 is not same type as
when initialized
» Change in Desk Leg type
» Loose wire inside motor
• Check Desk Leg type
• Change Desk Leg
• Initialize the system (P1)
E30 Ch2 type Channel 2 is not same type as
when initialized or not same
type as channel 1
» Change in Desk Leg type
» Loose wire inside motor
• Check Desk Leg type
• Change Desk Leg
• Initialize the system (P1)
E31 Ch3 type Channel 3 is not same type as
when initialized or not same
type as channel 1
» Change in Desk Leg type
» Loose wire inside motor
• Check Desk Leg type
• Change Desk Leg
• Initialize the system (P1)
E32 Ch4 type Channel 4 is not same type as
when initialized or not same
type as channel 1
» Change in Desk Leg type
» Loose wire inside motor
• Check Desk Leg type
• Change Desk Leg
• Initialize the system (P1)
E35 Ch1 pulse fail Channel 1 had to many pulse
errors
» Loose/faulty cable
» Hall sensor PCB
• Check motor cable connections
and integrity (P2)
• Change Desk Leg
• Initialize the system (P1)
E36 Ch2 pulse fail Channel 2 had to many pulse
errors
» Loose/faulty cable
» Hall sensor PCB
• Check motor cable connections
and integrity (P2)
• Change Desk Leg
• Initialize the system (P1)
E37 Ch3 pulse fail Channel 3 had to many pulse
errors
» Loose/faulty cable
» Hall sensor PCB
• Check motor cable connections
and integrity
• Change Desk Leg
• Initialize the system (P1)
E38 Ch4 pulse fail Channel 4 had too many pulse
errors
» Loose/faulty cable
» Hall sensor PCB
• Check motor cable connections
and integrity (P2)
• Change Desk Leg
• Initialize the system (P1)
E41 Ch1 overload up Overload up occurred on
channel 1
» Leg is overloaded
» Hit obstruction
» Reached end stop (before
initialization at upper end-
stop occurs)
• Remove obstruction (P3)
• Remove load
• Initialize if necessary (P1)
E42 Ch2 overload up Overload up occurred on
channel 2
» Leg is overloaded
» Hit obstruction
» Reached end stop (before
initialization at upper end-
stop occurs)
• Remove obstruction (P3)
• Remove load
• Initialize if necessary (P1)