Troubleshooting
This chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning
customer support at
linksys.com/support
.
Your router was not successfully set up
IfLinksysSmartWi‐Fididnotcompletethesetup,youcantrythefollowing:
Press and hold the
Reset
button on your router with a paperclip or pin until the LED starts flashing (about 10 seconds), then
install the router again.
Yourrouter’sappearancemayvary
Temporarily disable your computer’s firewall (see the security software’s instructions for help), and install the router again.
If you have another computer, use that computer to install the router again.
Windows XP Service Pack update
On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3. If the currently installed Service Pack is older than version
3, you need to download and install Service Pack 3.
TIP
To temporarily connect to the Internet and download the required
Service Pack, you can use the included Ethernet cable to connect
your computer directly to your modem.
ToinstallServicePack3:
Connect to the Microsoft Update website (
update.microsoft.com/windowsupdate
).
Follow the instructions on the website or contact Microsoft if you need further help.
After downloading and installing Service Pack 3, install the router again.