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Appendix A: Troubleshooting
Common Problems and Solutions
Wireless-G PCI Adapter with SRX
Appendix A: Troubleshooting
This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This
appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G
PCI Adapter. Read the description below to solve your problems. If you can't find an answer here, check the
Linksys website at www.linksys.com.
Common Problems and Solutions
1. The Wireless-G PCI Adapter does not work properly.
• Reinsert the Wireless-G PCI Adapter into your PC’s PCI slot.
• Right-click on My Computer and select Properties. Select the device manager and click on the Network
Adapter. You will find the Wireless-G PCI Adapter if it has been installed successfully. If you see the yellow
exclamation mark, the resources are conflicting. You will see the status of the Wireless-G PCI Adapter. If
there is a yellow question mark, please check the following:
• Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)
• Make sure that you have inserted the right adapter and installed the proper driver.
If the Wireless-G PCI Adapter does not function after attempting the above steps, remove the adapter and do
the following:
• Uninstall the driver software from your PC.
• Restart your PC and repeat the hardware and software installation as specified in this User Guide.
2. I cannot communicate with the other computers linked via Ethernet in the Infrastructure
configuration.
• Make sure that the PC to which the Wireless-G PCI Adapter is associated is powered on.
• Make sure that your Wireless-G PCI Adapter is configured on the same channel and with the same
security options as with the other computers in the Infrastructure configuration.
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