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Error Possible cause Rectification
Lock does not react No batteries installed Install batteries
Batteries installed incorrectly Install batteries correctly
Batteries discharged Install new batteries
System error Remove batteries and re-fit
Lock faulty Replace lock
It is not possible to enter Lock-ID The two codes are not identical See adding Lock-ID
Code does not have 8 digits Enter code with 8 digits
It is not possible to enter user code Code does not have 4 – 6 digits Enter code with 4 – 6 digits
Button 1 for adding user has not been
pressed
See adding user
Rotary knob cannot be rotated Rotary knob was rotated too early and is
blocking the solenoid armature
Only rotate rotary knob once the green
LED is illuminated
Battery discharged and solenoid no lon-
ger energises
Install new batteries
Beeper does not work Beeper function is switched off See adjusting volume of the beeper
LED does not work LED faulty Replace lock
The LED will blink red and a short
acoustic signal will sound
Batteries discharged Install new batteries
User badge does not open the lock Badge has not yet been saved See adding user with master badge
Badge has already been taught-in as ma-
ster badge
Use user badge
User badge cannot be taught-in User badge is not compatible Check RPID standard of the user badge
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