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Why do I get ‘blocking’ on my digital
picture?
• In most cases, blocking is caused by a reception problem – either the signal is too
weak or there is some kind of interference. Talk to your retailer or contact your local
aerial installer.
• Blocking can also be caused by a digital signal that is too strong. If you are still
experiencing blocking and the signal is strong, consult your local aerial installer for
advice.
Can I watch TV using a portable set-
top aerial?
• Some, but only a few, homes may be able to use a set top aerial. However, for a
much better reception, we strongly recommend that you use a rooftop aerial.
• If you do not have access to a rooftop aerial – for example, if you rent a flat and
the aerial is the responsibility of your landlord, or if you’re using a second TV in
the bedroom and don’t want the hassle and expense of using extension cables,
a set top aerial may be your only option.
What type of aerial do I need?
• If you are installing a new aerial, we recommend a wideband rooftop aerial rather
than a loft aerial. Loft aerials generally receive a weaker digital signal and are more
likely to get interference from other electrical devices at home. We suggest you
have an aerial survey done before getting an aerial upgrade.
• Talk to your retailer or contact your local aerial installer.
Why the TV haven't received any
signal from external device?
• Power reset the TV and the connected device.
• Ensure that the external device is turned on and properly connected to the correct
TV's socket.
• Select the correct input source.
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