Logitech G502 Frequently Asked Questions

5. Repeat the above steps for all items listed as hubs.
6. Try updating the motherboard chipset drivers. See Update your motherboard USB
and chipset drivers for more information
 +G502 - Troubleshooting - Connection Issue: Mouse not detected/recognized by
computer
 We recommend that you plug the mouse directly into a USB port on the motherboard or a
USB port on the computer case while troubleshooting. Please avoid using hubs of any
kind, powered or not. This includes hubs that can be found on monitors.
 Try a different USB port on the motherboard or computer case.
 Try the mouse on another computer (if available) to ensure that the computer is
recognizing mice in general.
 Disable "USB Selective Suspend":
1. Press the Windows key, type "Edit power plan" and press Enter.

Logitech G502 Specifications

General

Scroll	Yes
Purpose	Gaming
Scroll type	Wheel
Buttons type	Pressed buttons
Buttons quantity	-
Device interface	USB Type-A
Recommended usage	Universal
Scrolling directions	Vertical/Horizontal
Number of scroll wheels	1
Product color	Black
Surface coloration	Monochromatic
Power source	Cable
Acceleration (G)	40
Package depth	135 mm
Package width	56 mm
Package height	192 mm
Package weight	335.8 g
Master (outer) case width	146 mm
Master (outer) case height	210 mm
Master (outer) case length	465 mm
Master (outer) case weight	3030.6 g

Weight and Dimensions

Depth	132 mm
Width	75 mm
Height	40 mm
Weight	145 g