NOTE: You will need an Administrator account to perform the following steps.
IMPORTANT: Before you start, make sure your C920s webcam(s) are connected directly to a
USB port on your motherboard and not connected to a USB hub as it can cause additional
issues.
1. Open Device Manager — In the Windows search box (on the toolbar in Windows 10
and in the Start menu on older versions of Windows), type Device Manager.
2. In Device Manager, click Imaging devices, then Logitech HD Pro Webcam C920s.
3. Right-click Logitech HD Pro Webcam C920s, then click Update Driver.