Make sure Bluetooth is turned ON on your computer
Click Start, then select Settings > Devices > Bluetooth & other devices. Make sure Bluetooth is
turned ON. If you're using a laptop with a Bluetooth switch, make sure the switch is turned on.
Restart Bluetooth on your computer
1. Navigate to the Bluetooth settings pane:
● Click Start > Settings > Devices > Bluetooth & other devices.
2. Click on the Bluetooth switch to turn Bluetooth Off.