Logitech Performance Mouse MX User Manual

Charging cable does not fit into my Performance Mouse MX
Ensure that the charging cable is at the correct angle when you connect it to your mouse. You
must slightly angle the cable approximately 10-15 degrees in order for it to fit into the mouse
without causing damage as shown below:
WARNING: Do not use excessive force or you could damage the mouse or the cable.
Correct angle
Incorrect angle
Windows 8 and Windows 10 product support and device compatibility
To check if your Logitech product works with Windows 8 or Windows 10, first select the
appropriate product category from the list below.
 Mice and keyboards
 Tablet and laptop accessories
 Gaming products
 Harmony remotes
 Speakers
 Headphones and headsets
 Smart radios
 Squeezebox network music players
 Alert security cameras
 WiLife security cameras
 Webcams
Logitech Control Center issues after upgrade to OS X 10.11 / OS X 10.11.1
After you update to OS X 10.11 or OS X 10.11.1, devices that use Logitech Control Center
(LCC) may experience the following:

Logitech Performance Mouse MX Specifications

General

Scroll	Yes
Frequency band	2.4 GHz
Buttons quantity	6
Device interface	RF Wireless
Movement detection technology	Laser
Packaging content	-
Minimum system requirements	USB, CD-ROM
Compatible operating systems	- Windows XP, Windows Vista, Windows 7 - Mac OS X 10.4
Product color	Black
Package width	216 mm
Package height	84.1 mm
Package weight	670 g
Master (outer) case width	230 mm
Master (outer) case height	235 mm
Master (outer) case length	356 mm
Master (outer) case weight	3225 g

Summary

Charging Cable Connection Issues

USB 3.0 Interference with Wireless Devices

Causes and Mitigation of Interference

USB 3.0 Interference Mitigation

Optimizing USB 2.0 Receiver Placement

USB 3.0 Interference Mitigation (Continued)

Using USB Extender Cables

Utilizing USB extender cables to mitigate interference.

Battery Information and Care

Battery Requirements, Lifespan, and Warnings

macOS System Extension Blocked

Approving KEXT Driver Loading

macOS System Extension Blocked (Continued)

Customizing with SetPoint Software

SetPoint Features and Mouse Button Customization

Customizing Mouse Buttons

Selecting Buttons and Assigning Tasks

Adjusting Mouse Movements and Game Settings

Configuring Pointer, Scrolling, and Game Modes

Customizing Game Settings

Game Detection and Mode Settings

Application-Specific Settings

Enabling and Configuring Application Settings

Unifying Software Setup

Launching Unifying Software and Basic Setup

Frequent Connection Loss Troubleshooting

Steps to Resolve Connection Loss

Steps to resolve frequent connection loss issues.

Mouse Not Working Troubleshooting

Common Causes and Solutions for a Non-Working Mouse

Common reasons and solutions for a non-working mouse.

No Laser Light Visible

Infrared Laser Explanation and Power Switch Check

Operating Distance

Optimal Range and Distance Troubleshooting

Information on optimal range and steps to troubleshoot distance issues.

Using Different USB Receivers

SetPoint Customization Issues

SetPoint Uninstallation

Mouse Buttons Not Programmed

Verifying Button Settings in SetPoint

Verifying button and program settings within SetPoint.

Mouse Not Charging

Causes, Solutions, and Charging Methods

Details causes, solutions, and charging methods for the mouse.

Mouse Double-Clicks

Checking Windows Single-Click Setting

Verifying the Windows 'Single-click to open' setting.

Mouse Double-Clicks (Continued)

Disabling Single-Click in Windows 8/10 and 7/Vista

Steps to disable single-click opening in Windows 8/10 and 7/Vista.

Disabling Single-Click in Windows XP

Steps to disable single-click opening in Windows XP.

Unintended Computer Wake-Up

Symptoms and Solutions for Unintended Wake-Up

Describes symptoms and provides solutions for unintended computer wake-up.

Device Manager Wake-Up Settings

Accessing Device Manager and Configuring Unifying Devices

Steps to access Device Manager and configure devices for wake-up.

Device Manager Wake-Up Settings (Continued)

Checking Hardware IDs and Disabling Wake-Up

Verifying hardware IDs and disabling wake-up permissions.

Erratic Scrolling Issues

Smooth Scrolling Plug-in and Chrome Disabling

Internet Explorer Scrolling

Disabling Smooth Scrolling in Internet Explorer

Internet Explorer Scrolling (Continued)

Internet Options for Add-ons and Disabling SetPoint