Items available in stove
In the stove, the present mounting and user instructions are available, as well as
a glove good for stoking.
Operating Trouble
In case of any operating trouble with your Lotus stove, you may find the cause
of that below. If not, please do not hesitate to contact your Lotus distributor.
Stove hard to control – burning too quickly
If your stove is new, check our guide.
If your stove is more than one year old, or if it has been used heavily, the
packings may have to be replaced. If the packings are on for too long, the heat
will cause the packings to lose their ability to keep your stove tight.
Stove drawing badly after installation
Check that the mounting instructions have been followed. In particular,
conditions around the chimney may cause trouble. Are the diameter and the
length OK, is it tight, are the flue pipes and the transitions tight? A chimney
sweep may have to be contacted to remedy the problem as the chimney may be
clogged.
Smelling of Smoke and Soot
This may be due to wind down draught in the chimney and will mostly occur in
certain wind directions. The chimney may be too short in relation to the roof
ridge, or trees may have grown up and may be causing turbulence.
Your stove is hard to make burn and may go out
There may be a number of reasons for this. The most typical ones are:
The register is not open enough.
The wood is too wet.
The chimney draught is too small; it may be clogged or leaky.
The layer of embers was too small/no longer glowing and did not produce heat
enough to kindle the pieces of wood. A little primary air may be supplied by
pulling out the ash pan a little and opening the grate a little to get the stove
going again after which you close again completely.
Depending on the type of problem you may have to contact your Lotus
distributor or a chimney sweep.
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