Appendix 1. Troubleshooting
App.1-11
Object
Error code
Occurrence
location
Error message Reason and measure
Type Address
0x11
Failed to delete previous
project archive. Please
reboot XGT Panel.
The project backup file downloaded already
can be deleted because of error of XGT
Panel. Reboot XGT Panel. If this problem is
repeated, contact Customer Service Center.
Project
download
0x26
Failed to delete past
project data files. Please
download project again.
When downloading, the log data area in the
NV-RAM is initialized in case of selecting
previous project’s the monitor data deletion
option. By the way, in case of failing this,
downloading is stopped. If this problem is
repeated, contact Customer Service Center.
0x15
Failed to initialize
LOGGING area in NV
RAM. Please download
project again.
When downloading, the log data area in the
NV-RAM is initialized in case of selecting
previous project’s the monitor data deletion
option. By the way, in case of failing this,
downloading is stopped. If this problem is
repeated, contact Customer Service Center.
0x16
Failed to initialize
RECIPE area in NV
RAM. Please download
project again.
When downloading, the alarm history in the
NV-RAM is initialized in case of selecting the
previous project’s monitor data deletion
option. By the way, in case of failing this,
downloading is stopped. If this problem is
repeated, contact Customer Service Center.
Failed to initialize
ALARM area in NV
RAM. Please download
project again.
The downloaded font file is moved into
original storage location but when this fails,
downloading is stopped. If this symptom is
repeated, contact Customer Service Center.
Failed to install font files.
Please download project
again.
The project data is divided into several files
according to the contents but when this fails,
downloading is stopped. If this symptom is
repeated, contact Customer Service Center.
Failed to unmarshall
download file. Please
download project again.
The data divided according to the contents is
moved to the original storage location but
when this fails, downloading is stopped. If this
symptom is repeated, contact Customer
Service Center.
0x1A
Failed to install new
project data files. Please
download project again.
The downloaded project is not installed
normally because of error of the Flash Disk.
Download the project again. If this symptom is
repeated, contact Customer Service Center.
0x1B
Failed to merge data
files. Please download
project again.
The downloaded project zip file is moved to
the original storage location but when it fails,
downloading is stopped. If this symptom is
repeated, contact Customer Service Center.