LSIS XP30-BTE - Page 88

Appendix 1. Troubleshooting
App.1-13
Object
Error code
Occurrence
location
Error message Reason and measure
Type Address
repeated, contact Customer Service Center.
0x56 XGT Panel
Password is not
matched.
When saving the project, the password
inputted by user is not same as present
connection password. Input correct password
and save the project.
Project
download from
USB storage
device
0x27
0x57 XGT Panel
Cannot read XGT Panel
software version.
There is version information file but when it
can’t read file normally because of the device
error, downloading is stopped because it
doesn’t know version. If this symptom is
repeated, contact Customer Service Center.
0x58 XGT Panel
XGT Panel software is
old version. Please
update XGT Panel.
The version of XP-Builder where project is
saved is not compatible with present XGT
Panel. Update the XGT Panel.
0x58 XGT Panel
XP-Builder is old version.
Please update XP-
Builder.
The version of XP-Builder where project is
saved is not compatible with present XGT
Panel. Update the XGT Panel.
0x59 XGT Panel
Cannot read download
data format version.
There is storage structure version information
file. But when it can’t read this file because of
the device error, downloading is stopped
because it doesn’t know the version. If this
symptom is repeated, contact Customer
Service Center.
0x5A
XGT Panel
Download data format
version is not matched.
Please update XGT
Panel.
Data storage type is not correct. Update XGT
Panel.
0x5A
XGT Panel
Download data format
version is not matched.
Please update XP-
Builder.
Data storage type is not correct. Update the
XP-Builder.
0x5B XGT Panel
Data file path is invalid.
There is no project data file at designated
location. Check the connection status of USB
and if there is no error, save the project to
USB again.
0x5C XGT Panel
Download file name
length is invalid.
The name of project data file is not saved
correctly. Save the project at the USB again. If
this symptom is repeated, contact Customer
Service Center.