LSIS XP30-BTE - Page 91

Appendix 1. Troubleshooting
App.1-16
Object
Error code
Occurrence
location
Error message Reason and measure
Type Address
0x06 XGT Panel
Failed to Delete
Update.exe.
The new module is downloaded by the XGT
Panel update but the previous module is not
deleted. Reboot the device. If the XGT Panel
software is not started normally, touch
\\FlashDisk\LSISProduct\Update.exe in the
XGT Panel. At this time, if XGT is set as
update mode, update again. If this symptom
is repeated, contact Customer Service
Center.
Communicatio
n between
other XP
Builder-
XGT Panel
0x29
0x30 XGT Panel
Failed to modify
password file.
The device connection password can’t be
modified because of error of Flash Disk of
XGT Panel. Reboot the device. If this
symptom is repeated, contact Customer
Service Center.
0x31 XGT Panel
Password-related
command transmission
payload error
It failed to set and modify password because
of communication status error. If this symptom
is repeated, contact Customer Service
Center.
0x32 XGT Panel
There is no XGT Panel
connection setting file.
The connection setting file of XGT Panel can’t
be found.
0x33 XGT Panel
Modified content can’t be
saved in the XGT Panel
connection setting file.
The modified information can’t be saved at
the connection setting file of XGT Panel. If this
symptom is repeated, contact Customer
Service Center.
0x34 XGT Panel
Failed to set the time
The XGT Panel’s time can’t be set. If this
symptom is repeated, contact Customer
Service Center.
XGT panel
S/W update
0x30
0x21
XGT
Panel/
XP-Builder
Failed to Create
Initialized Module
Version File.
Because the each module version information
can’t be read because of XGT Panel’s error, it
failed to initialize. If this symptom is repeated,
contact Customer Service Center.
0x22
XGT
Panel/
XP-Builder
Module version file size
is invalid.
The each module version information can’t be
read because of XGT Panel’s error. If this
symptom is repeated, contact Customer
Service Center.
0x23
XGT
Panel/
XP-Builder
Can't Read module
version file.
The each module version information can’t be
read because of XGT Panel’s error. If this
symptom is repeated, contact Customer
Service Center.