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Lucid 100 Series - User Manual

Lucid 100 Series
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100 SERIES ADJUSTABLE BASE
info@lucidmattress.com
888-975-8243
SERIAL NO.
OWNER’S MANUAL
100 SERIES ADJUSTABLE BASE
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Summary

Safety and Warranty Information

Important Safety Instructions

Crucial information and warnings to be read before using the product for safe operation.

Warranty Warnings

Conditions under which the product warranty will be voided, specifically regarding tampering.

Safe Operation Guidelines

Instructions for the safe use of the adjustable base, including liquid spills and user supervision.

Weight Limits

Specifies the maximum weight capacity for the adjustable base and its implications.

Hospital Use Disclaimer

States that the power foundation is designed for residential use only, not hospitals.

Product Rating

Details on the motor's operational limits and the consequences of exceeding them.

Overview and Parts List

Getting to Know Your Base

Familiarization with the adjustable base and its components before assembly.

Assembly Instructions

Assembly Notes and Initial Steps (1-5)

Instructions for initial setup, including notes on required personnel and component checks.

Final Assembly Steps (6-8)

Details on completing the assembly process, including positioning and final connections.

Remote Control Operation

Remote Control Overview

Explanation of how the remote control operates the adjustable base functions.

Adjustable Control Functions

Details on the functions of each button on the remote control for base adjustment.

Synchronizing Two Bases

Overview of Dual Base Operation

Explains how two Twin XL bases can be combined for King size operation.

Syncing Remote to Multiple Bases

Step-by-step guide on using a splitter cable to control two bases with one remote.

Troubleshooting Common Issues

Base Features Not Activating

Solutions for when no features of the base will activate, including connection checks.

Elevation Return Problems

Troubleshooting steps for when the head or foot section does not return to the flat position.

Remote Control Not Working

Guidance on resolving issues where the remote control fails to operate the base.

Warranty Information and Service

5 Year Limited Warranty Coverage

Details on what is covered, how long coverage lasts, and what Lucid will do for defective parts.

How to Get Service

Instructions on how to submit a warranty claim via email and what information to provide.

Warranty Limitations

Conditions and exclusions that may affect warranty coverage, including troubleshooting requirements.

Notes for Warranty Claims

Important notes for assisting with warranty claims, including recording purchase details.

Overview

This document is an owner's manual for the 100 Series Adjustable Base, a product designed for residential use. It provides comprehensive information on safety, assembly, operation, troubleshooting, and warranty details for the adjustable bed base.

Function Description:

The 100 Series Adjustable Base is a power foundation designed to allow users to adjust the head and foot sections of their bed for personalized comfort. It is operated via a wired remote control, enabling independent or simultaneous movement of the head and foot sections. The base is suitable for use with various mattresses and bedding, providing a customizable sleep or lounging experience. It can also be configured for Twin XL bases to form a King-sized bed, with options for independent or synchronized control using a single remote.

Important Technical Specifications:

  • Weight Limit: The adjustable base is rated to support weights up to 650 lbs (295 kgs). This limit includes the mattress and bedding, and the weight must be evenly distributed across the foundation. Exceeding this limit, particularly on the head or foot sections alone, can damage the bed and/or cause injury and will void the warranty.
  • Motor Operation: The motors are designed for intermittent use, not continuous operation. They should not operate for more than 1 minute in an 8-minute time period. Exceeding this rating will shorten the life expectancy of the foundation and void the warranty.
  • Power Supply: The base requires an electrical power source for operation. It includes a power cord, power supply box, and a control box.
  • Components: Key components include a wired remote, retainer bar, 12" legs, power cord, power supply box, and a splitter cable (for Twin XL size only). It features both a head motor and a foot motor for independent adjustments.

Usage Features:

  • Adjustable Positions: The remote control allows users to:
    • Raise and lower the head section of the base (HEAD CONTROL - Raise/Lower).
    • Raise and lower the foot section of the base (FOOT CONTROL - Raise/Lower).
    • Simultaneously raise and lower both the head and foot sections of the base (HEAD AND FOOT CONTROL - Raise/Lower).
  • Twin XL Synchronization: For users with two Twin XL bases, they can be placed side-by-side to form a King-sized bed. These bases can be operated independently with their own remotes or synchronized using a splitter cable and a single remote for joint movement.
  • Easy Assembly: The manual outlines an 8-step assembly process, recommending two people for setup. It involves unfolding the base, attaching legs, connecting power components, and installing the mattress retainer bar.
  • Mattress Retainer Bar: A retainer bar is included to keep the mattress in place, inserted into holes at the foot of the bed.

Maintenance Features:

  • Troubleshooting Guide: The manual includes a troubleshooting section to address common issues:
    • No features activate: Solutions include checking wired connections, unplugging/replugging the power cord to reset electrical components, and testing the electrical outlet.
    • Head or foot section elevates but won't return to flat: Solutions involve checking for obstructions under the bed mechanism and ensuring the head section is not too close to the wall.
    • Remote not operating: Solutions include ensuring the remote control is securely connected and the power cord is plugged into the wall outlet.
  • Safety Warnings:
    • Indoor Use Only: The bed is not designed for outdoor use.
    • Oxygen Equipment: Use with oxygen administering equipment (other than nasal masked type) creates a fire hazard. Proper routing and securing of tubing are essential to prevent entanglement or damage.
    • Obstruction Prevention: Keep moving parts clear of obstructions like sheets, clothing, tubing, and wires during operation.
    • Liquid Spills: Exercise caution with liquids around the bed. In case of a spill, unplug the bed immediately, clean the spill, and allow the area to dry thoroughly before resuming use. Avoid eating or drinking hot liquids while operating the bed.
    • Supervision: Children or individuals with disabilities should not operate the bed without adult supervision.
    • Clearance Under Bed: Do not allow any person or pet under the bed at any time.
    • Body Positioning: Ensure the body is positioned within the confines of the bed during operation, and do not place extremities over the sides.
    • Weight Distribution: Distribute body weight evenly over the bed surface. Avoid placing entire weight on head or foot sections alone during repositioning or when entering/exiting the bed.
  • Warranty Information:
    • 5-Year Limited Warranty: Covers defects in materials or workmanship for the original purchaser in the USA. Commercial use voids the warranty.
    • Coverage Tiers:
      • Year 1: LUCID® provides replacement parts, but the purchaser covers service, transportation, labor, and shipping costs.
      • Years 2-5: LUCID® provides replacement parts for mechanical bed parts (excluding electronics, electrical components, and drive motors). The purchaser pays a prorated cost (1/4th of the replacement cost multiplied by the number of years since year 1), plus service, transportation, labor, and shipping costs.
    • Voided Warranty: The warranty is void if the control box, motors, or remote are opened or tampered with. It is also void if the product is purchased or transported outside the USA.
    • Service Request: To get service, email "warranty@lucidmattress.com" with a receipt.
    • Troubleshooting Requirement: Purchasers must follow troubleshooting procedures before warranty coverage is granted.
    • Return Policy: Defective parts must be returned at the manufacturer's discretion, with the manufacturer arranging return shipping.
    • Disclaimer: The warranty is exclusive and in lieu of other warranties, express or implied, including merchantability and fitness for a particular purpose. LUCID® is not liable for consequential damages or losses.
  • Hospital Use Disclaimer: The power foundation is designed for residential use only and is not approved for hospital use or compliance with hospital standards.

Lucid 100 Series Specifications

General IconGeneral
BrandLucid
Model100 Series
CategoryIndoor Furnishing
LanguageEnglish

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