Lutron Electronics Co., Inc.
7200 Suter Road
Coopersburg, PA 18036-1299 U.S.A.
Made and printed in U.S.A. 11/97 P/N 032-067 Rev. A
Warranty
Lutron warrants each new unit to be free from defects in materials and workmanship
and to perform under normal use and service. This warranty shall run only for a
period of one year from the date of purchase and Lutron's obligations under this
warranty are limited to remedying any defect or replacing any defective part and
shall be effective only if the defective unit is shipped to Lutron postage prepaid
within 12 months after purchase. Damage due to abuse, misuse, inadequate wiring
or insulation is not covered by this warranty.
In no event shall Lutron or any other seller be liable for any other loss or damage,
including consequential or special damages that may arise through the use by a
purchaser or others of this device and the purchaser assumes and will hold
harmless Lutron in respect of all such loss.
Trouble Shooting Guide
Symptom Possible Solution
Cause
0-10 Volt Ballast does not dim Miswire • Verify that LED pulses once per second. If not, check
wiring from phase control unit to the GRX-TVI.
Power is OFF • Make sure the GRAFIK Eye 3000 Series Control is ON.
Miswire • Check proper polarity of 0-10V signals at terminal blocks.
Does it match what is at every ballast? A miswire at any
ballast will cause all ballasts to go to the low end.
Incorrect Control Setup • GRAFIK Eye 3000 Series Control is not configured for
fluorescent load type.
Light does not switch on Miswire • Check that the Switched Hot (SH) connection goes to the
ballasts.
Miswire • Check that the Dimmed Hot (DH) connection is actually
wired to a phase control input.
Light does not switch off Miswire • Load is not connected to Switched Hot (SH) terminal.
Miswire • Check that the Dimmed Hot (DH) connection is actually
wired to a phase control input.
LED is not illuminated No Power Input • Check that power is applied to GRX-TVI unit.
World Headquarters
Lutron Electronics Co., Inc.
7200 Suter Road
Coopersburg, PA 18036-1299 U.S.A.
TOLL FREE: (800) 523-9466 (U.S.A., Canada, and the
Caribbean)
Tel: (610) 282-3800; International 1610 282-3800
Fax: (610) 282-3090; International 1610 282-3090
European Headquarters
Lutron EA LTD
Lutron House
6 Sovereign Close
Wapping
London, E1 9HW England
FREEPHONE: 0800 282107 (U.K.)
Tel: (0171) 702-0657; International 44-171-702-0657
Fax: (0171) 480-6899; International 44-171-480-6899
Technical Assistance
If you have questions concerning the installation or
operation of this product, call the
Lutron Technical
Assistance Hotline
. Please provide exact model
number when calling.
(800) 523-9466 (U.S.A., Canada, and the Caribbean)
Other countries call (610) 282-3800
Fax (610) 282-3090
Our address on the Web is www.lutron.com
UAE, Dubai Sales Office
Tel/Fax: 444-0206; International 971-444-0206
Asian Headquarters
Lutron Asuka Corporation K.K.
3rd Floor
Madre Matsuda Bldg.
4-13, Kioi-cho;
Chiyoda-Ku, Tokyo 102 Japan
TOLL FREE: (0120) 083417 (Japan)
Tel: (03) 3234-1486; International 81-3-3234-1486
Fax: (03) 3234-0167; International 81-3-3234-0167
Hong Kong Sales Office
Tel: 2593-1119; International 852-2593-1119
Fax: 2593-1197; International 852-2593-1197
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