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PRINTED : JAN’2015 REF NO. SM7715010-01-11
6 Trouble shooting
Beforecallingforservice,pleasereadthefollowingtroubleshootingtablefirst.Thiscansaveboth
yourtimeandmoney.Thetablecontainscommonproblems exceptthosecausedbydefectsin
workmanshipormaterialoftherefrigerator.
Problem
Cause
Solution
RefrigeratorOperation
Thecompressor
doesnotwork
Therefrigeratorisinthe
defrostingcycle.
Therefrigeratorisnot
plugged intoapoweroutlet.
Thisisnormal foranautomatic
defrostingrefrigerator.
Verifytheplugispluggedin
thesocketfirmly.
Therefrigerator
runsfrequently
orrunsfortoo
longperiod
Theindoororoutdoor
temperatureishigh.
Therefrigeratorhasbeen
poweredoffforaperiodof
time.
Thedoorisopenedtoo
frequentlyorforlong
period.
Thedoorofthe
fridge/freezerstorage
compartmentisnottightly
closed.
Thetemperaturesetting
istoolow.
Thedoorgasket
ofthe
fridge/freezerstorage
compartmentisdirty,worn,
crackedormismatched.
In thiscase,itisnormal
orthe
refrigeratortorunlonger.
Normally,ittakes8to12hours
fortherefrigeratortototallycool
down.
Warmairenterstherefrigerator
andcausesittostartfrequently.
Pleasedonotopenthedoortoo
frequently.
Ensuretherefrigeratoris
locatedonalevelgroundand
there
isnofoodorcontainerjarringthe
door.See“door/drawer
opening/closing”insection
“Problem”
Setthetemperaturehigheruntil
asatisfactoryrefrigerator
temperatureisobtained.Ittakes24
hoursfortherefrigerator
temperaturetobecomestable.
Cleanorreplacethedoorgasket.
Aleakagegapofdoorgasketcan
causealongerrunningtimeofthe
refrigeratorinordertomaintain
desiredtemperature.