PAGE LOADING ERROR
I can’t get my box to connect. I get the message Page Loading Error
The Page Loading Error potentially means your BOX is NOT connecting to your router or
your router is NOT connecting to the Internet. Check to make sure your Internet is working.
Restart your router, and check your WIFI connection, if your are using a WIFI dongle. Make
sure you have entered the correct password.Your password is case sensitive. If you know
your internet is working and you keep getting Page Loading Error message then it's almost
certainly because your WIFI settings are wrong usually the password.
If you getting a Page Loading Error message using a WIFI DONGLE please these simply
steps as its most likely your password typed in incorrectly:
● When in Page Loading Error stroll down to System Settings press OK
● When in System Settings lighligh NETWORK, press OK
● Highlight WIRELESS WIFI, press OK
● Select your WIFI, press OK
● Select AUTO (DHCP), press OK
● Several networks may show up in the list. With the arrows on your remote select YOUR
wireless network and press OK.
● Using the ARROW DOWN button scroll down to KEY or PASSWORD
●
Press the ⌨ button on the (Keyboard button)
● Using the virtual keyboard, type in your wireless network password. Make sure you are
typing it in correctly
●
Press the ⌨ button on you remote to remove keyboard once you have type in your
password
● Scroll to OK, press OK on your remote
● Scroll down to Restart Portal press OK on your remote.
● NOTE : If after you restart you still see the page loading error screen please see if WIFI is
now stating ON, if ON please reboot the BOX again by removing the power supply and
re-inserting the supply. If the WIFI connection is still showing OFF please follow the
instructions again ensuring you have entered your routers KEY/PASSWORD correctly.
If your still having issues contact us or send us a screenshot of the Page Loading Error to
support@viewtvabroad.com
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