•The ProblemSolver (connu)
PROBLEM POSSIBLE CAUSE AND REMEDY
DETERGENT CUP LID Cycle Indicator must be in OFF position for cup lid to close and latch properly.
WON'T LATCHAI_TER If you unlatch the door and open it to dry your dishes, the Cycle Indicator does not
ADDING DETERGENT advance to OFF by itself.
SPOTS AND FILMING Spotting can be caused by all these things:
ON GLASSES AND • Extremely hard water. (See page 6.)
FLATWARE
• Low inlet water temperature. (Totest, see page 6.)
• Overloading the dishwasher.
• Improper loading. (See pages 8 and 9.)
• Old or damp powder detergent.
• Phosphate level in detergent too low. (See page 6.)
• Rinse agent dispenser empty. (See page 6.)
• Too little detergent. (See page 7.)
Due to varying local water conditions and personal preferences, try several brands of
detergents to find one that gives the best results for you. A liquid dishwasher detergent
may help reduce filming.
To remove spots and film from glassware:
1. Remove all metal utensils from the dishwasher.
2. DO NOT ADD DETERGENT.
3. Select NORMAL WASH cycle.
4. Startthe dishwasher andallow to runfor 15to 20 minutes. The dishwasher will
now be in the main wash.
5. Then open the door and pour 2 cups (500 ml) of white vinegar into the bottom of
the dishwasher.
6. Close the door and allow the dishwasher to complete the cycle.
If vinegar rinse doesn't work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar. (Most drugstores carry citric acid crystals.)
Using a vinegar or citric acid crystal rinse more than twice a month? Consider a home
water softener.
CLOUDINESS ON If vinegar or citric acid crystal rinse doesn't work, the cloudiness is "etchingY
GLASSWARE The film cannot be removed.
It can be prevented: Use less detergent if you have soft water. Wash glassware in the
shortest cycle that will get them clean.
Water temperature entering dishwasher exceeds 150°F.
YELLOW OR BROWN Tea or coffee can stain cups. Remove the stains by hand, using a solution of 1/2 cup
FILM bleach and 3 cups warm water.
An overall yellow or brown film on dishes or glassware can be caused by iron deposits
in water. A special filter in the water supply line is the only way to correct this problem.
Your water softener company can tell you about the filter.
Yellow film on sterling silver results when you wash copper utensils in the same load.
Silver polish will usually remove this stain.
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