31
TROUBLE SHOOTING
The problems below are probably not actual faults. Please check the machine accord-
ing to the tips:
FAULT CODES
Warning: In the event of a fault code, contact your retailer.
Code E1 E2 E3 E4
Error
message
Coil sensor error Humidity sensor
error
Low or no re-
frigerant
Water pump fault or
blockage
Display
reading
Flashes every 30
sec's
Flashes every 30
sec's
Flashes continu-
ally
Flashes continually
Reason
Timed defrost
mode. The
dehumidifier is
working cor-
rectly
50% R.H
displayed con-
tinuous mode in
operation
Turn power
OFF. Then turn
ON again.
Dehumidifier will turn
OFF automatically.
The fault must be rec-
tified before operation
can commence.
Problem Cause Solution
Unit does not operate No power is connected to
machine
Unplug the unit; and check the
socket
Unit is not turned on Press the ON/OFF switch
E4 is shown Check water pipe
Unit collects little or
no water at all
Not enough time for working Allow more time for drying
Filter is blocked Clean the filter
Indoor temperature is too low The dehumidifying volume is
little under low ambient tem-
perature (≤18), thus try to in-
crease the indoor temperature
Water pipe is tied or deflated Check water pipe
Poor dehumidification The door or windows are open Seal up the room
Hot air is drained
from the outlet
Normal heat exchange Normal phenomenon
Sound of water flow
or ‘da da’ sound
Sound from refrigerant flowing
or water pump working
Normal Phenomenon
Notice: After checking the table above, if there is still a problem, please contact your
retailer. Please do not attempt to dismantle or mend the machine by yourself.
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