7
Scope and Limitation of Warranty
The warranty on the Hardware is limited to the repair or replacement of defective Hardware as
described in the “Limited Warranty” section above. The warranty does not cover the following:
• customer training or education, installation, removal, set up adjustments, or signal
reception problems;
• any defect, failure or other issue related to the service or content provided or to be
provided by third parties such as your internet or television service provider, including but
not limited to service disruption, changes in service terms, changes in oerings, changes
in format, or technical problems (for further details see the “Internet and Television
Services” section above);
• damage, deterioration or malfunction of the Hardware resulting from:
O accident, misuse, fire, water, lightning or other acts of nature, abuse, ambient
temperature outside of the range recommended for operation of the Hardware,
negligence, commercial use or unauthorised modification of, or to any part of,
your Hardware;
O damage due to improper operation or maintenance, connection to improper
voltage supply or attempted repair by anyone other than a facility authorised
by Manhattan to service your Hardware;
O use of supplies or parts not meeting Manhattan’s specifications;
O any damage of the product due to shipment;
O the use of faulty, damaged or leaking batteries or battery packs, or any other
use of batteries or battery packs not in accordance with the instructions;
O normal wear and tear or damage/scratches to the external plastics;
O failure of the owner to perform periodic product maintenance in accordance
with any recommendations provided with the Hardware; or
O abnormal operating conditions including smoke (e.g. cigarette smoke), steam
and dust.
• consumables (such as fuses and batteries).
• the Hardware, if its serial number is altered, defaced or removed.
• the cost of sending the Hardware to an authorised Manhattan facility.
• the cost of returning the Hardware to locations outside of the United Kingdom
• any personal settings or personal data stored on the Hardware which are removed, lost or
corrupted during authorised (or unauthorised) repair services.
• defects or problems caused by Virus/Worm/Trojan infections or similar. Virus removal is
not covered under warranty.
• defects or faulty operation resulting from your prevention of automatic updates to the
Hardware.
Please note that where Hardware is not purchased in a consumer context, Manhattan makes
no warranties express or implied as to the Hardware’s fitness for purpose or quality and the
Consumer Rights Act 2015 does not apply.