Marina 360 - Troubleshooting Common Issues; Addressing Aquarium Problems; Replacement Parts and Support; Warranty and Service Information

4 - TROUBLESHOOTING
Keep in mind that you are introducing a living creature into your life. Much like with humans, we have to adapt
TOOURENVIRONMENTSDEALWITHTHEODDCOLDETC"ELOWARESOMECOMMONPROBLEMSTHATCANARISEWITHSOME
helpful tips to assist you.
CLOUDY TANK
 4HISCANTYPICALLYOCCURDURINGINITIALSETUPASARESULTOFTHEBIOLOGICALBALANCETRYINGTOESTABLISHITSELFINTHE
aquarium or as a result of overfeeding.
See Recommended Course Of Action “A”.
LETHARGIC FISH
 4HISOFTENRESULTSDURINGINITIALSETUPORATOTHERTIMESWHENTHEWATERQUALITYISPOOR7HENTHEREAREHIGHLEVELS
of ammonia and nitrites, the fish tend to instinctively stay closer to the bottom and conserve their energy by
MOVINGLESS)TISHARDFORTHEMTOBREATHEINPOORWATERCONDITIONS
See Recommended Course Of Action “A”.
SMELLY WATER
When there are high levels of ammonia, nitrites and nitrates, in addition to cloudy water, a foul smell can result.
See Recommended Course Of Action “A”.
GREEN WATER
 'REENWATERISCAUSEDBYTHEGROWTHOFALGAE!LGAEISAPLANTTHATREQUIRESLIGHTANDNUTRIENTSTOGROW)NORDER
to prevent its growth, remove your tank from the light and make sure you are feeding a high quality fish food.
0ERFORMAWATERCHANGEEVERYFOURDAYS#UTBACKONFEEDINGUSEAHIGHQUALITYlSHFOODANDDOSEWITH
"IOLOGICAL!QUARIUM3UPPLEMENTASWELLWITH7ATER#ONDITIONERWITHEVERYWATERCHANGE)FTHESITUATIONDOES
NOTREMEDYITSELFWITHINTHREEWEEKSITISPOSSIBLETHATTHEGREENWATERISOCCURRINGFORANOTHERREASON
See Recommended Course Of Action “B”.
SPOTTED FISH (ICH)
 )FYOUNOTICEWHITESPOTSONYOURlSHALONGWITHUNCHARACTERISTICBEHAVIORTHISMAYBEASIGNTHATYOURlSHIS
sick. Consult with your pet store and they can recommend an appropriate remedy.
See Recommended Course Of Action “B”.
REPLACEMENT PARTS
A13965 - -ARINA,2EPLACEMENTTANK
A13966 - -ARINA2EPLACEMENT,4ANK#OVER,ID
A13967 - Marina 360 Replacement transformer
A13969 - Marina 360 Replacement impeller
A13968 - -ARINA2EPLACEMENT&ILTER,%$LIGHTUNIT
12859 - -ARINA2EPLACEMENT3LIMlLTER"IO#ARBCARTRIDGEPACK
TWO YEAR LIMITED WARRANTY
9OUR-ARINAªAQUARIUMISGUARANTEEDFORDEFECTSINMATERIALORWORKMANSHIPFORAPERIODOFTWOYEARSFROMTHEDATEOFPURCHASE4HISGUARANTEEISVALIDWITHPROOFOFPURCHASE
ONLY4HEGUARANTEEISLIMITEDTOREPAIRORREPLACEMENTOFTHEUNITONLYANDDOESNOTCOVERCONSEQUENTIALLOSSORDAMAGETOANIMATEORINANIMATEOBJECTS4HISGUARANTEEISVALID
PROVIDEDTHEAQUARIUMISPLACEDONASURFACETHATISmATANDLEVELEDANDABLETOWITHSTANDTHEWEIGHTOFTHEAQUARIUMWHENlLLEDWITHWATERGRAVELANDORNAMENTS$ONOTLIFTORMOVE
THEAQUARIUMWHILEITCONTAINSWATER4HISGUARANTEEEXCLUDESAQUARIUMBREAKAGEDUETOMISUSECHIPSSTRESSCRACKSCAUSEDBYIMPROPERSUPPORTOROTHERBREAKAGE4HEGUARANTEEIS
INVALIDIFTHElLTERHASNOTBEENCORRECTLYMAINTAINED)TEXCLUDESANYDAMAGECAUSEDBYUNREASONABLEUSEIMPROPERINSTALLATIONTAMPERINGORABUSEOFTHEUNIT4HISGUARANTEEDOES
NOTAFFECTYOURSTATUTORYRIGHTS$OESNOTCOVERIMPELLERWEARORlLTERMEDIA)FATSOMETIMEINTHEFUTUREYOUHAVECAUSETOCLAIMUNDERTHISGUARANTEEYOUWILLNEEDTOPROVIDEPROOF
and date of purchase. We recommend that you retain your receipt for this purpose.
FOR AUTHORIZED GUARANTEE REPAIR SERVICE
0LEASERETURNWELLPACKAGEDANDBYREGISTEREDPOSTTOTHEADDRESSBELOWENCLOSINGDATEDRECEIPTANDREASONFORRETURN)FYOUHAVEANYQUERIESORCOMMENTSABOUTTHEOPERATION
OFTHISPRODUCTPLEASELETUSTRYTOHELPYOUBEFOREYOURETURNTHEPRODUCTTOYOURRETAILER-OSTQUERIESCANBEHANDLEDPROMPTLYWITHAPHONECALL7HENYOUCALLORWRITEPLEASE
have all relevant information such as model number, age of product, details of aquarium set-up, as well as the nature of the problem.
CANADA: (AGEN)NDUSTRIES#ONSUMER2EPAIR'UÏNETTE-ONTRÏAL1#(3.
Canada only: BETWEENAMANDPM%ASTERN3TANDARD4IME!SKFOR#USTOMER3ERVICE
U.S.A.: 2OLF#(AGEN53!#ORP&ORBES"LVD-ANSlELD-!
U.S.A only: BETWEENAMANDPM%ASTERN3TANDARD4IME!SKFOR#USTOMER3ERVICE
UK: 2OLF#(AGEN5+,TD#USTOMER3ERVICE$EPARTMENT#ALIFORNIA$RIVE7HITWOOD)ND%ST#ASTLEFORD7EST9ORKSHIRE7&1(
U.K. only: (ELPLINE.UMBER"ETWEEN!-AND0--ONDAYTO&RIDAYEXCLUDING"ANK(OLIDAYSWWWHAGENUKCUSTHELPCOM
&ORMOREINFORMATIONONOURPRODUCTSPLEASEVISITOURWEBSITE
www.hagen.com.
RECYCLING
4HISPRODUCTBEARSTHESELECTIVESORTINGSYMBOLFORWASTEELECTRICALANDELECTRONICEQUIPMENT7%%%4HISMEANSTHATTHISPRODUCTMUSTBEHANDLEDPURSUANTTO
%UROPEAN$IRECTIVE%#INORDERTOBERECYCLEDORDISMANTLEDTOMINIMIZEITSIMPACTONTHEENVIRONMENT#HECKWITHYOURLOCAL%NVIRONMENTAL!GENCY
for possible disposal instructions or take to an official council registered refuse collection point. Electronic products not included in the selective sorting process
are potentially dangerous for the environment and human health due to the presence of hazardous substances.
RECOMMENDED COURSE OF ACTION A
0ERFORM A PARTIAL WATER CHANGE UP TO  OF THE
WATERADDINADOSEOF7ATER#ONDITIONERANDADOSE
OF "IOLOGICAL !QUARIUM 3UPPLEMENT 2EDUCE YOUR
feedings to once every two days until you see positive
RESULTS )F THIS DOES NOT WORK TEST YOURWATER SEE
2ECOMMENDEDCOURSEOFACTIONh"vTODETERMINETHE
cause and choose an appropriate course of action.
RECOMMENDED COURSE OF ACTION B
)F YOU ARE NOT SURE WHY YOU ARE HAVING A PROBLEM
with your aquarium, bring a sample of the aquarium
water, as well as a sample of the tap water to your pet
store so that they can test it to determine the cause
and guide you to an appropriate course of action.
4HEREAFTERYOUCANOBTAINYOUROWN.UTRAlN4EST+ITS
to test the water at your convenience.