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ENWARRANTY AND CUSTOMER SERVICE
Master & Dynamic guarantees this product against defects in
materials or workmanship for a period of two years from the date
of original purchase on our website or from an authorized Master
& Dynamic retailer or reseller. As an exception to this warranty
period, batteries are guaranteed for proper functioning without
performance deterioration, for a period of one year from the date of
original purchase.
If returned within the warranty period, Master & Dynamic will at its
discretion either repair the defective product or replace it with a
repaired or refurbished product of identical specifications as the
returned product.
This limited warranty is in lieu of all other warranties, expressed
or implied, including, but not limited to, any implied warranty of
merchantability or fitness for a particular purpose.
Master & Dynamic shall have no liability of any kind for any direct,
indirect, incidental or consequential damages or expenses that arise
from the use of this product.
Master & Dynamic’s warranty does not cover normal wear and
tear, blown drivers, cut cords, bent jacks, torn headbands, loss or
theft. Parts subject to wear and tear such as ear pads and cables,
will be replaced only in case of malfunctioning due to material or
manufacturing defects, and only once during the warranty period
of your product. You will void your warranty if you disassemble your
headphones or expose them to excessive moisture.
If you believe your product is defective within the warranty period,
please contact us at support@masterdynamic.com. Please include
your product’s serial number, proof of purchase, telephone number
and full return shipping address in your message to us.
Conditional to serial number, proof of purchase, and warranty
validity, you will be issued a return authorization and instructions for
return shipment.
For questions regarding your product’s warranty, visit the
SUPPORT/FAQ page at MasterDynamic.com or contact
Master & Dynamic Support at support@masterdynamic.com.
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