Wi-Fi Connection Issues Guide
Q: Element X/P/M cannot enter Wi-Fi Connection Mode.
A: - Please check whether the voltage switch is set to the correct position. If the input voltage
is too low, the device will not work properly. If the input voltage is much higher than the
voltage set on the unit, the device may be damaged.
- Please check if the "Network Type" option in the settings menu is set to "Wi-Fi".
- Be sure to press the knob for more than 5 seconds to enter Wi-Fi Connection Mode.
Q: The device cannot connect to the wireless network.
A: - Please check if the "Network Type" option in the settings menu is set to "Wi-Fi".
- Please confirm that the access password of the wireless network is correct and try again.
- Please check the signal strength of the wireless network where the device is located.
Please place the device as close as possible to the Wi-Fi router or reduce wall blocking.
Q: When configuring the wireless connection, the element device has connected to
the network successfully, but the MA Remote app shows that the device was not
found.
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