CONTACT US:
Matrix is a company that prides itself on customer feedback and interaction.
We like to hear from our customers with any suggestions they have to help us
continually improve our service. You are very welcome to share your
experience with us by contacting:
support@matrixamplification.com
Alternatively you can call us.
(+44) (0)845 108 5449 within the UK (calls charged at local rate from
landline) 9.30am - 5pm Mon-Fri (GMT)
or customers within the US can call: (805) 766 8556 9am - 5pm Mon-Fri
(PDT/PST)
We also love sharing our players experience and promoting them where we
can. Any pictures, videos featuring Matrix products or a good old fashioned
thumbs up can be posted on our social media.
https://www.facebook.com/MatrixAmplification
We’re also around to offer any help or advice as best we can if you run into
any problems or have a question, no matter how trivial. We aim to get back
to you within 24 hours (during the week) but bear in mind our main office is
in the UK and there may be a time difference. Again, contact us at:
support@matrixamplification.com
Thank you from the Matrix Team!
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CARE & MAINTENANCE:
Your Matrix GT series amplifier should give you years of trouble free
service provided you take care of it. Any cleaning should be done with a
damp (not wet) lint free cloth and if needs be, the fans can be cleared
of any dust or debris using either a small brush or compressed air (the
kind suitable for cleaning computer devices). Do not use any abrasive
cleaning products as these may damage the powder coating or printing.
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