What to do if my Matrix Hob is not working and the lights on the control panel do not switch on?
If your Matrix Hob is not working and the lights on the control panel are off, the hob might not be connected to the power supply, or the power supply could be faulty. Check the electrical circuit breaker and fuses to ensure they are functioning correctly.
What to do if my Matrix MHN100FR Hob is not working and the childlock LED is on?
If your Matrix Hob is not working and the childlock LED is illuminated, it indicates that the childlock feature is activated. To resolve this, switch off the childlock before attempting to use the hob.
Why is my Matrix MHN100FR producing an odour during the first cooking sessions?
The Matrix Hob may produce an odour during the initial cooking sessions because it is a new appliance. To mitigate this, heat a saucepan full of water on each cooking zone for 30 minutes.
What to do if installation blows a fuse or only one side of the Matrix MHN100FR works?
If the installation of your Matrix Hob blows a fuse or results in only one side functioning, it suggests an incorrect electrical connection. Verify that the hob is set up properly, referring to the Electrical Connection section for guidance.
Why does the Matrix MHN100FR Hob display a series of digits and symbols on first connection?
When the Matrix Hob is first connected, the display might show a series of digits and symbols. This is normal, and the hob will be ready to use within approximately 10 seconds.
To Next Page
General