How to fix a Matrix Hob that is not working and has no lights?
If your Matrix Hob isn't working and no lights are on, the issue might be with the power supply. First, check your electrical circuit breaker and fuses. If any are blown, replace them to restore power to the hob.
Why does my Matrix MHC201FR Hob keep turning itself off?
There are a couple of reasons why your Matrix Hob might be turning off automatically. It could be that you didn't set a heat level within 10 seconds of turning it on. To solve this, switch on the hob and quickly set the desired zone and heat setting. Another possibility is that the sensor fields are covered or dirty. Make sure to uncover and clean the sensor fields.
What to do if the sensor fields on my Matrix Hob do not respond?
If the sensor fields on your Matrix Hob aren't responding to touch, there could be a few reasons. One common cause is that the safety key lock is activated. Another reason could be multiple sensors have been touched/covered at the same time. To resolve this, only touch one sensor field at a time unless instructed otherwise.
Why is my Matrix MHC201FR Hob beeping and not responding?
If your Matrix Hob isn't responding and is emitting a long beep, it might be due to improper use, such as touching the wrong sensor fields or not touching them long enough. To fix this, turn off the hob using the on/off sensor and also switch it off at the mains. Then, restore the power and turn the hob back on.
Covers manufacturer's liability, user capabilities, and service access restrictions.
Identifies cooking zones and details control panel elements and their functions.
Instructions for powering the hob on and off using the main sensor.
Guides on selecting zones and setting heat levels from 1 to 9.
Covers activation and deactivation of the control lock for safety.
Detailed table of problems, causes, and solutions for hob malfunctions.
Details mains connection type, plug suitability, and switch requirements.
To Next Page
General