Matrix TOUCH - Page 98

PARTS REPLACEMENT & INFORMATION
Table of Contents
Touch / TouchXL Console
98
Troubleshooting Guide
5. If a certain channel is not displaying on a console, but works on another, the possible causes
include the export did not complete or the import from the Tuner did not happen. Export the
channel list from the working console and import on the problem console. You can also try to
press the “Import from Tuner” button:
Heart Rate Issues
Keywords: Heart Rate, Pulse, Polar, Grips
No Heartrate
reading on frame
grips
GRIPS
Measure DC voltage
across both contacts
of each grip
0.5-2.5 VDC
measured on
both?
No
Remove heart rate
grips and check
connections
Remove console and
perform continuity
test on all HR Grip
wires.
Verify Heart Rate
Board ground
connector is
connected
Replace Heart Rate
Board
Yes
Perform continuity
test on 3-wire cable
from HR Board to
UCB
All cables pass
continuity tests?
No
Replace failed cables
See appropriate
Frame Guide for
additional details
Didnt
fix
Replace UCB
Console doesnt
display HR from
chest strap
HR STRAP
The contacts on the
chest strap may
need to be
moistened to ensure
good contact
Unable to connect
to or no HR data
from Bluetooth HR
strap
BLUETOOTH HR
Consider HR Strap
above
Update Salutron HR
board firmware
Replace HR Board
Designator W53