Matrox C680 - Page 20

20 Matrox C-Series – User Guide
Problem Not all graphics cards in the computer are fully supported
(Software doesn’t work with a certain graphics card, or another
graphics card doesn’t work at all)
1
Cause If you have different models of graphics cards in your computer, your Matrox display driver
may not support all the graphics cards in your computer.
1
Solution Disable or remove any graphics hardware not supported by the display driver you want to
use. If there’s graphics hardware built into the motherboard of your computer that’s not
supported by your software, see your system manual for information on how to disable this
graphics hardware.
2
Cause Windows 8.1/7 – If the Windows method for display driver installation was used (instead of
running the setup program included with your Matrox display driver), the driver may not be
installed for all the graphics cards it supports.
1
Solution Run the setup program included with the Matrox display driver. The setup program
automatically installs the display driver for each Matrox graphics card it supports.
Problem Screen image defects appear, program doesn’t run properly, or
Windows doesn’t work properly
(example: mouse pointer not drawn properly)
1
Cause Some programs may not work properly with some Matrox acceleration.
1
Solution Windows 8.1/7 – Disable Windows effects:
Windows 8.1 –
1 From the Start screen, go to All Apps Æ Windows Systems Æ Control Panel Æ System
and Security
Æ System Æ Advanced system settings .
2 Under Performance , click Settings .
3 Disable one or more features.
4 Click OK Æ OK .
Windows 7 –
1 Click Start Æ Settings * Æ Control Panel Æ System and Security * Æ System Æ Advanced
system settings
. (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2 Under Performance , click Settings .
3 Disable one or more features.
4 Click OK Æ OK .