Matrox C680 - Page 22

22 Matrox C-Series – User Guide
4
Cause The program window or dialog box may be somewhere off-screen.
1
Solution If the program window you want to see is named on the Windows taskbar, right-click on it
and select
Maximize . (If you click Restore the program window goes back to its previous
position. To fix this problem, see the other solutions.)
2
Solution Manually move the program window or dialog box:
1 Make sure the window you want to move is selected, then press [Alt]+[Space].
2 If you see a pop-up menu, click Move . If you don’t see a pop-up menu, press [M] (for
Move ).
3 Press on one of the arrow keys once and move your mouse pointer to where you want
the window or dialog box to appear, then click. The program window or dialog box
should appear where you clicked.
Problem Display on digital monitor appears blurry or uses only a portion of the
screen
1
Cause You may be using a lower display resolution than what your digital monitor supports. If your
monitor supports display scaling, the image on your screen may appear blurry. If display
scaling isn’t supported, the display may use only a portion of your screen.
1
Solution Select the highest display resolution available. This generally results in better image quality.
Problem Mouse pointer flickers or disappears when it’s over a video window
1
Cause You may be using a customized mouse pointer. Windows draws customized mouse pointers
in a way that may cause them to flicker or disappear while they’re over a video window.
1
Solution Windows 8.1/7 – Use default Windows mouse pointers:
1 Windows 8.1 – From the Start screen, go to All Apps Æ Windows Systems Æ Control
Panel
Æ Hardware and Sound Æ Mouse .
Windows 7 – Click Start Æ Settings * Æ Control Panel Æ Hardware and Sound * Æ Mouse
(double-click*). (* Depending on your version and configuration of Windows, this part
of the step may not be necessary.)
2 Click the Pointers tab.
3 In the Scheme box, select (or reselect) “ (None) ”, t h e n c l i c k OK .