12 FAQ (TROUBLESHOOTING)
Only qualified service is authorized to repair your phone.
Unauthorized repair and modifications void the Manufacturer’s
warranty!
„Cannot make a
phone call”
Make sure the number you are dialing is correct. If
you make an international phone call, dial a
country code before the actual number (eg. 0049
or +49 for Germany).
If you have a prepaid card, make sure there are
sufficient funds available on the card to place a
phone call.
„No SIM card,
emergency calls
only (112)”
Make sure the SIM card is installed correctly.
“The phone
does not work.
The phone does
not charge
when plugged
in”
The phone might be switched off. To switch on the
phone, press the Make Call key and hold it for
about 3 seconds.
If you have not used the phone for a long time, the
battery might be “deeply-discharged”; to recover a
deeply-discharged battery leave your charger
plugged in, although there will be no image on the
display.
„Can I make a
phone call while
staying
abroad?”
If you are out of the country and ROAMING is
enabled, your phone will automatically use the
foreign telephone network. To learn more, contact
your service provider.
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