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Maytag MFW 9700S - User Manual

Maytag MFW 9700S
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TECHNICAL EDUCATION
JOB AID 8178604
ML-
1
FRONT-LOADING
AUTOMATIC WASHE
R
MODEL MFW 9700S
MFW 9600S
Epic™

Table of Contents

Questions and Answers

  • J
    Jonathan ReyesAug 20, 2025
    Why does my Maytag MFW 9700S Washer take so long to drain?
    • D
      Diana AlvaradoAug 20, 2025
      If your Maytag washer is taking longer than eight minutes to drain, it could be due to several reasons. Check the drain hose to ensure it is not plugged or kinked. Also, inspect the electrical connections at the pump to confirm the pump is running. Examine the drain pump filter for any foreign objects. If these steps don't solve the issue, the pump may need to be replaced. Press PAUSE/CANCEL two times to clear the display.
  • J
    Johnny CarrilloAug 22, 2025
    How to fix a suds lock on my Maytag MFW 9700S Washer?
    • L
      Lisa GrahamAug 22, 2025
      If your Maytag washer has a suds lock, indicating too much detergent was used, try running the unit through a Rinse/Spin cycle or a Normal cycle without adding any detergent to clear the excess detergent. Also, check the drain hose to ensure it is not plugged or kinked. Inspect wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). Check and clean the drain pump filter for any foreign objects. Check the drain pump and the pressure switch. You can also verify CCU operation by running a Diagnostic test or any cycle.
  • B
    Benjamin BoyleAug 25, 2025
    What to do if my Maytag MFW 9700S Washer displays a door lock error?
    • G
      Garrett BakerAug 26, 2025
      If your Maytag washer shows a door lock error, check the door switch/lock unit because the door lock mechanism might be broken or removed from the door. Also, check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
  • A
    Amy YoungAug 27, 2025
    What to do if my Maytag MFW 9700S Washer is overflowing?
    • X
      xdavisAug 27, 2025
      If your Maytag washer is experiencing an overflow, check the drain hose to ensure it is not plugged or kinked. Inspect the wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). Also, check and clean the drain pump filter for any foreign objects. Further, check for drain pump failure. Check the inlet valve for proper shut off and the pressure switch for proper operation.
  • J
    joelhopkinsAug 30, 2025
    What does EEPROM error mean on my Maytag Washer and how to fix it?
    • D
      dominiquemossAug 30, 2025
      An EEPROM error on your Maytag washer might be due to a power glitch. Try unplugging the washer or disconnecting power for two minutes. You can also verify CCU operation by running a Diagnostic test or any cycle.
  • M
    Mary MurraySep 1, 2025
    What causes a door unlock error on a Maytag MFW 9700S?
    • C
      crystalcookSep 2, 2025
      A door unlock error on your Maytag washer could be due to a broken door lock mechanism. Check the door switch/lock unit for any foreign objects. Also, check the wire harness connections to the door switch/lock unit and Central Control Unit (CCU).
  • N
    Natasha BallardSep 4, 2025
    How do I troubleshoot a Motor Control Unit (MCU) error on my Maytag Washer?
    • J
      James CollinsSep 4, 2025
      To troubleshoot a Motor Control Unit (MCU) error on your Maytag washer, start by checking the wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Then, check the MCU by looking for operations of the drive motor and check the drive motor for powered rotations.
  • L
    littleroseSep 6, 2025
    What should I do if my Maytag Washer shows a drive motor tachometer error?
    • P
      pperezSep 6, 2025
      If your Maytag washer displays a drive motor tachometer error, first verify that the shipping system, including shipping bolts, spacers, and cables, has been removed. Then, check the wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Check the MCU by looking for operations of the drive motor and check the drive motor for powered rotations.
  • A
    Alicia BarrSep 9, 2025
    Why is the Motor Control Unit (MCU) heat sink tripping on my Maytag Washer?
    • P
      Paul HallSep 9, 2025
      If the Motor Control Unit (MCU) heat sink is tripping on your Maytag washer, check for proper installation and ensure the unit is not near a heat source and has proper ventilation. Inspect the wire harness connections to the MCU, the motor, and Central Control Unit (CCU). Also, check the drive system for any worn or failed components. Check the MCU by looking for operations of the drive motor and check the drive motor for powered rotations.
  • J
    Jennifer ThomasSep 12, 2025
    How do I fix a dispenser circuit error on my Maytag MFW 9700S?
    • M
      mallory83Sep 12, 2025
      To fix a dispenser circuit error on your Maytag washer, check the mechanical linkage from the dispenser motor to the top of the dispenser. Also, check the wire harness connections to the dispenser motor and Central Control Unit (CCU). Finally, check the dispenser motor for powered rotations.

Summary

General Safety Information

Safety First

Emphasizes the importance of user safety and following all safety messages and symbols.

Product Specifications

Maytag Appliance Warranty

Installation Requirements

Washer Installation Location

Washer Drainage Systems

Electrical Safety and Requirements

Electrical Shock Hazard Warnings

Warns about electrical hazards and proper grounding procedures for safe operation.

Grounding Instructions

Provides detailed instructions on how to properly ground the washer to prevent electrical shock.

Installation Procedures

Final Installation Steps

Product Operation Theory

Pressure Switch Functionality

Key Electronic Components

Washer Mechanical Components

Washer Electrical and Safety Components

Operating Your Maytag Washer

Starting the Washer for First Use

Instructions for running an initial cycle without laundry to clean the interior.

Loading and Detergent Use

Guidance on loading clothes properly and using High Efficiency (HE) detergents for optimal performance.

Washer Operation Details

Washer Cycle Control

Washer Cycle Management

Understanding Washer Cycles

Introduces the different wash cycles available, their presets, and general usage.

Detailed Wash Cycles

Customizing Wash Cycles

Washer Maintenance and Care

Cleaning Procedures

Instructions for cleaning the washer's exterior, interior, door seal, and dispenser drawer.

Troubleshooting Guide

Error Codes and Basic Checks

Lists common error codes (FH, F02, SUD, F) and initial troubleshooting steps.

Washer Wont Start Issues

Addresses common reasons why the washer might not start and how to check for them.

Common Washer Problems and Solutions

Fill, Wash, Rinse, and Stop Issues

Troubleshooting steps for the washer not filling, washing, rinsing, or stopping unexpectedly.

Drain, Spin, Noise, and Leak Issues

Solutions for problems like not draining/spinning, excessive noise, vibration, leaks, and dispenser issues.

Advanced Troubleshooting

Component Access and Locations

Console and Touchpad;LED Assembly Removal

Front Panel and Door Lock;Switch Removal

Flowmeter Removal

Detergent Dispenser Motor Removal

Detergent Dispenser Assembly Removal

Inlet Valve Removal

Central Control Unit (CCU) Removal

Interference Filter Removal

Pressure Switch Removal

Motor Controller Removal

Temperature Sensor and Heating Element Removal

Drain Pump Assembly Removal

Airtrap Removal

Interlock Switch Removal

Drive Motor Removal

Tub and Basket Assembly Removal

Initial Component Disassembly

Steps to remove dispenser, heating element, drain pump, airtrap, and drive motor before tub removal.

Removing Drain Hose and Rear Shock Absorbers

Guides on detaching the drain hose and removing the rear shock absorbers from the tub.

Removing Counterweights and Top Brace

Instructions for removing the front and rear counterweights and the top front brace.

Removing Front Shock Absorbers and Tub Clamps

Guides on removing front shock absorbers and prying off tub clamps.

Separating Tub Halves and Basket

Instructions for lifting the rear tub half and removing the basket from the front tub half.

Tub Assembly Reassembly

Component Testing Procedures

General Component Testing Guidelines

Essential checks and precautions before testing any component, including using a VOM/DVM.

Dispenser Motor and Switch Resistance

How to test the dispenser motor and switch for correct resistance values.

Door Lock;Switch Assembly Testing

Procedures for testing the door switch, lock/unlock solenoids, and main switches.

Drain Pump Motor Resistance

How to test the drain pump motor for correct resistance.

Heating Element and Temperature Sensor Resistance

Steps to test the heating element and temperature sensor resistance at various temperatures.

Drive Motor and Interlock Switch Testing

How to test the drive motor for resistance and the interlock switch for continuity.

Pressure Switch Resistance Test

Step-by-step guide to test the pressure switch for continuity at different water level settings.

Inlet Valve Solenoid Resistance

Instructions for testing the resistance of the cold and hot water inlet valve solenoids.

Diagnostic Procedures

General Diagnostic Precautions

Important safety and handling precautions for diagnosing electronic components, including ESD.

Diagnostic Guide Checklist

A checklist of initial checks before starting diagnostics, covering power, water supply, and connections.

Error Code Troubleshooting

F;H Error: Water Inlet Problem

Explains the F/H error code for no water detected or pressure switch trip and provides troubleshooting steps.

F;02, F;05, F;06 Error Codes

Details error codes for long drain, water temperature sensor, and drive motor tachometer issues.

F;07, F;09, F;10 Error Codes

Explains error codes for MCU errors, overflow conditions, and MCU heat sink thermal trips.

F;11, F;13, F;14, F;15 Error Codes

Covers serial communication, dispenser circuit, EEPROM, and MCU errors.

F;21, F;22, F;dU, F;dL Error Codes

Details errors related to CCU/Touchpad, Door Unlock, and Door Lock issues.

Sud Error: Suds Lock

Explains the Suds Lock error, its causes (excess detergent), and how to clear it.

Diagnostic Test Mode

Initiating and Running Diagnostics

Step-by-step guide on how to start and navigate the washer's diagnostic test program.

Component Testing and Special Procedures

Motor Continuity and Water Sensor Tests

How to test motor continuity and water temperature sensor resistance.

Control Board and Component Removal

Troubleshooting Chart

Power, Start, and Shut-off Issues

Dispense, Fill, and Overfill Issues

Drain, Vibration, and Temperature Issues

Drum Rotation and Motor Overheat

Wiring Diagram

Component Interconnections

Maytag MFW 9700S Specifications

General IconGeneral
BrandMaytag
ModelMFW 9700S
CategoryWasher
LanguageEnglish

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