9
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 9-2
Customer Assistance (U.S.A.) ............ 9-2
Customer Assistance (Canada) ........... 9-6
Customer Assistance (Puerto Rico) .... 9-9
Customer Assistance (Mexico) ......... 9-10
Mazda Importer/Distributors ............... 9-12
Importer/Distributor .......................... 9-12
Distributor in Each Area ................... 9-12
Warranty ................................................ 9-14
Warranties for Your Mazda ............... 9-14
Outside the United States .................. 9-15
Outside Canada ................................. 9-16
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 9-17
Add-On Non-Genuine Parts and
Accessories ....................................... 9-18
Cell Phones ............................................. 9-19
Cell Phones Warning ......................... 9-19
Event Data Recorder ............................. 9-20
Event Data Recorder ......................... 9-20
Uniform Tire Quality Grading System
(UTQGS) ................................................ 9-21
Uniform Tire Quality Grading System
(UTQGS) .......................................... 9-21
Tire Information (U.S.A.) ..................... 9-23
Tire Labeling ..................................... 9-23
Location of the Tire Label
(Placard) ............................................ 9-29
Tire Maintenance .............................. 9-32
Vehicle Loading ................................ 9-35
Steps for Determining the Correct Load
Limit: ................................................ 9-41
Reporting Safety Defects ....................... 9-42
Reporting Safety Defects (U.S.A.) .... 9-42
Reporting Safety Defects (Canada) ... 9-43
Service Publications .............................. 9-44
Service Publications .......................... 9-44
9-1
Mazda6_8CD2-EC-11D_Edition1 Page461
Friday, April 15 2011 1:7 PM
Form No.8CD2-EC-11D
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