Mazda CX-5 2012 - Customer Information and Reporting Safety Defects

Black plate (421,1)
8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on equipment.
Customer Assistance ............................... 8-2
Customer Assistance (U.S.A.) ............ 8-2
Customer Assistance (Canada) ........... 8-7
Customer Assistance (Puerto Rico) ... 8-10
Customer Assistance (Mexico) ......... 8-11
Mazda Importer/Distributors ............... 8-13
Importer/Distributor .......................... 8-13
Distributor in Each Area ................... 8-13
Reporting Safety Defects ....................... 8-15
Reporting Safety Defects (U.S.A.) .... 8-15
Reporting Safety Defects (Canada) ... 8-16
Warranty ................................................ 8-17
Warranties for Your Mazda ............... 8-17
Outside the United States/Canada ..... 8-18
Registering Your Vehicle in A Foreign
Country (Except United States and
Canada) ............................................. 8-19
Add-On Non-Genuine Parts and
Accessories ....................................... 8-20
Cell Phones ............................................. 8-21
Cell Phones Warning ......................... 8-21
Event Data Recorder ............................. 8-22
Event Data Recorder ......................... 8-22
Uniform Tire Quality Grading System
(UTQGS) ................................................ 8-23
Uniform Tire Quality Grading System
(UTQGS) .......................................... 8-23
Tire Information (U.S.A.) ..................... 8-25
Tire Labeling ..................................... 8-25
Location of the Tire Label
(Placard) ............................................ 8-31
Tire Maintenance .............................. 8-34
Vehicle Loading ................................ 8-37
Steps for Determining the Correct Load
Limit ................................................. 8-43
Declaration of Conformity .................... 8-44
Declaration of Conformity ................ 8-44
Service Publications .............................. 8-49
Service Publications .......................... 8-49
8-1
CX-5_8CA5-EA-11L_Edition3 Page421
Friday, June 22 2012 3:48 PM
Form No.8CA5-EA-11L