concern may be reviewed and resolved
by an independent third party through
binding arbitration.
Your complete satisfaction is the goal
of Mazda Canada Inc. and our dealers.
Mazda's participation in CAMVAP
makes a valuable contribution to our
achieving that goal. There is no charge
for using CAMVAP. CAMVAP results
are fast, fair and final as the award is
binding on both you and Mazda
Canada Inc.
▼
Canadian Motor Vehicle
Arbitration Plan (CAMVAP)
If a specific item of concern arises,
where a solution cannot be reached
between an owner, Mazda, and/or
one of its dealers (that all parties
cannot agree upon), the owner may
wish to use the services oered by the
Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
CAMVAP uses the services of Provincial
Administrators to assist consumers in
scheduling and preparing for their
arbitration hearings. However, before
you can proceed with CAMVAP you
must follow your Mazda dispute
resolution process as outlined
previously.
CAMVAP is fully implemented in all
provinces and territories.
Consumers wishing to obtain further
information about the Program should
contact the Provincial Administrator at
1 (800) 207-0685, or by contacting
the Canadian Motor Vehicle
Arbitration Plan
Oce
at:
Canadian Motor Vehicle Arbitration
Plan
235 Yorkland Boulevard, suite 300
North York, Ontario
M2J 4Y8
http://camvap.ca
Provincial Administrators may be
reached locally:
Province/Territory CAMVAP Number
British Columbia & Yu-
kon Territories
1 (800) 207-0685
Alberta & Northwest
Territories
1 (800) 207-0685
Saskatchewan 1 (800) 207-0685
Manitoba 1 (800) 207-0685
Ontario 1 (800) 207-0685
Atlantic Canada 1 (800) 207-0685
Quebec 1 (800) 207-0685
▼
Regional
Oces
REGIONAL OFFICES COVERING AREAS
MAZDA CANADA
INC.
WESTERN REGION
5011 275 STREET
LANGLEY, BRITISH
COLUMBIA
V4W 0A8
(778) 369-2100
1 (800) 663-0908
ALBERTA,
BRITISH COLUMBIA,
MANITOBA,
SASKATCHEWAN,
YUKON
MAZDA CANADA
INC.
CENTRAL REGION
55 VOGELL ROAD,
RICHMOND HILL,
ONTARIO, L4B 3K5
1 (800) 263-4680
ONTARIO,
NEW BRUNSWICK,
NOVA SCOTIA,
PRINCE EDWARD IS
LAND,
NEWFOUNDLAND
Customer Information and Reporting Safety Defects
Customer Assistance
8-7
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