Mazda MX-5 2020 - Page 337


Mexico
Center of Attention to Client (CAC)
Phone: 01-800-01-MAZDA (Toll-free)
Web: www.mazdamexico.com.mx
Bluetooth
®
Device pairing, connection problems
Symptom Cause Solution method
Unable to perform pairing. ―
Make sure that the Bluetooth
®
de‐
vice is compatible with the Blue‐
tooth
®
unit, and that Bluetooth
®
and
Find Mode
*1
are on and the airplane
mode is off in the Bluetooth
®
device
setting. Turn off the power of the
Bluetooth
®
device once, then turn it
back on. If pairing is still not possi‐
ble after this, contact an Authorized
Mazda Dealer or Mazda Bluetooth
®
Hands-Free Customer Service.
Pairing cannot be performed again.
The pairing information paired to
the Bluetooth
®
unit or device is not
recognized correctly.
Perform pairing using the following
procedure:
1. Delete the applicable Blue‐
tooth
®
device on the Mazda
Connect.
2. Delete “Mazda” from the Blue‐
tooth
®
search screen of the
Bluetooth
®
device.
3. Perform pairing again.
If pairing is not possible after trying
the procedure, turn off the power of
the Bluetooth
®
device once, then
turn it back on. If pairing is still not
possible after this, contact an Au‐
thorized Mazda Dealer or Mazda
Bluetooth
®
Hands-Free Customer
Service.
It takes time for automatic connec‐
tion.
There are a lot of paired Bluetooth
®
devices.
Delete the pairing information for
unused Bluetooth
®
devices.
If it takes time for an automatic con‐
nection even though the above oper‐
ation has been done, do a manual
connection.
Interior Features
Audio Set
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MX-5_8JA4-EA-19K_Edition1_old 2019-8-29 16:18:06