IRREGULARITIES IN OPERATION AND TROUBLESHOOTING
In the following table, there are most frequent operating irregularities and
troubleshooting.
Table: Display of the most frequent irregularities, possible causes and
troubleshooting.
GENERAL NOTES
If all installation recommendations, operating and cleaning regulation given in this
manual are met, stove represents proven and safe household device.
Prior to installation, remove the package. Take care of possible injuries since
wooden battens on packaging have nails. Dispose of plastic bag in the proper place
according to the local regulations. Old stove which will not be used in the future
should be disposed of according to the local regulations.
All claims, evaluated as defects or weak functioning of the stove should be reported
to manufacturer or authorized service via phone or in written form with fiscal bill
attached. All contact information is given at the end of this manual.
All defects on the stove are to be repaired exclusively by the manufacturer.
If unauthorized personnel make any servicing or repairs or changes, owner of the
stove will lose the right to service guaranteed by the manufacturer.
Procurement of spare parts is to be done exclusively through manufacturer, based
on positions and figures or their names in this manual.
Manufacturer shall not bear any liability if purchaser does not observe instructions
and installation manual.
Problem Possible cause Remedy
Stove weakly heats
and cooks
• Irregular handling
• Bad chimney
• Carefully read and
observe manual
• In case if all conditions
from the manual are
fulfilled and problem still
persists, call service
Problems with firing
up
• closed air intake
regulator
• wet woods
• lack of oxygen
• open air intake regulator
and provide primary air intake
• use dry woods
• ventilate the room to
provide fresh air
Smoke is coming
below the plate
• closed air intake
regulator
• lack of air flow
• unclean ash from
the grid
• open air intake regulator
and provide primary air
intake
• carefully read manual and
apply tips for providing air
flow
• clean the grid
Firebox door glass
has tar after a short
period of operation
• wet woods
• too much fuel
• lack of draft
• closed secondary
air intake
• use dry woods
• see recommended
amount of fuel for
combustion given in the
manual
• check connection with the
chimney
• carefully read manual and
apply tips for providing
secondary air
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