Medtronic MyCareLink Frequently Asked Questions

Monitor Placement and
First Use
Q: Where should I place MyCareLink
™
monitor?
A: It depends on what type of device you have.
n
If you have a wireless device, in which information
is sent automatically usually while you sleep,
the monitor should be within 3 meters (10 feet)
of where you sleep, preferably on a nightstand
or table. If you have a Reveal LINQ
™
device, the
monitor should be within 2 meters (6.5 feet) of
where you sleep. You should also consult your
heart device patient manual, as this distance
may vary for specific devices.
n
If you have a non-wireless device, place the
monitor where you can sit comfortably and see
the front of the monitor.
For ALL devices:
n
Place the monitor in a location that receives an
adequate cellular signal.
n
Place the monitor within reach of a power outlet,
and keep it plugged in at all times.
n
It’s recommended that you plug the monitor into
a surge protector, in case there’s ever a power
outage in your area. If there is a power outage, just
remember to reset the surge protector.
n
Do not place the monitor anywhere it could
get wet.
Q: Does the monitor need to be plugged in
prior to first use?
A: The battery may need to be charged before
sending information the first time. If you receive
error code 3248, the reader battery needs to be
recharged prior to use.
Q: How soon is cellular service available for my
monitor?
A: Your MyCareLink
™
monitor is cellular-enabled right
out of the box.
Q: How long does it typically take MyCareLink
™
monitor to connect to a cellular network?
A: On average, it takes 5 minutes or less to connect
to a cellular network the very first time you’re in a
new location. After that, it should take less time for
future connections at the same location.
MyCareLink
™
Patient Monitor
MYCARELINK
™
FREQUENTLY
ASKED QUESTIONS
Buttons, Lights, and Ports on
MyCareLink
™
Monitor
Q: Why is there a green light at the side of my
monitor? Does it stay on or go to “sleep”?
A: The green light at the side of your monitor stays
on the entire time to show that power is being
supplied to the monitor.
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Medtronic MyCareLink Specifications

General

Category	Medical Equipment
Manufacturer	Medtronic
Use	Remote monitoring of cardiac devices
Connectivity	Cellular
Compatibility	Medtronic implantable cardiac devices
Device Type	Remote Monitoring System