What to do if Mellanox Technologies InfiniBand X is not working and unresponsive?
If your Mellanox Technologies Gateway is unresponsive, try these steps: First, reset the gateway. If that doesn't work, unplug the gateway, wait five minutes, and then plug it back in. If the gateway restarts, use the MLNX-OS® management CLI to find out why it shut down.
How to fix Mellanox Technologies InfiniBand X Gateway when it is off?
If your Mellanox Technologies Gateway won't turn on, try these steps: Unplug the gateway, wait five minutes, and then plug it back in. If it still doesn't come on, check the power supplies. If it does turn on, use the MLNX-OS® management CLI to find the cause of the shutdown. Also, check the temperature and fan status.
What to do if Gateway Status (health) LED is off on Mellanox Technologies Gateway?
If the Gateway Status (health) LED is off on your Mellanox Technologies Gateway, make sure there is enough ventilation. Check if the fan LEDs show that the fans are running. Ensure nothing is blocking the front or rear of the gateway and that the fan modules and ventilation holes are not blocked by dust. If dust is blocking the holes, clean the fan unit and remove dust from the front and rear panels with a vacuum cleaner.
What to do if activity LED does not come on Mellanox Technologies InfiniBand X?
If the activity LED on your Mellanox Technologies Gateway does not come on, and you are running IB, verify that the Subnet Manager has been started.
How to fix Mellanox Technologies InfiniBand X Gateway if the last software update did not succeed?
If the last software update on your Mellanox Technologies Gateway failed, connect the RS232 connector (CONSOLE) to a laptop, push the reset button on the switch or management module, and then you'll have about 5 seconds to stop the U-Boot by pressing Control-B.
What to do if the green LED for the fans does not come on Mellanox Technologies Gateway?
If the green LED for the fans on your Mellanox Technologies Gateway does not come on, check that at least one power LED is green.
What to do if Gateway Status (health) LED is red on Mellanox Technologies InfiniBand X?
If the Gateway Status (health) LED is red on your Mellanox Technologies Gateway, unplug the gateway and call your Mellanox representative.
General| Brand | Mellanox Technologies |
|---|---|
| Model | InfiniBand X |
| Category | Gateway |
| Language | English |
Details the hardware and advanced capabilities of the gateway, including port types and speeds.
Provides information on serial numbers, MAC addresses, Ethernet ports, and transmission rates.
Describes the physical layout of the gateway, including power and connector side panels.
Explains the various status LEDs on the gateway and their meanings for system health and diagnostics.
Details available interfaces like Console, USB, and management ports for system interaction and configuration.
Crucial safety precautions and guidelines to follow during the installation process, covering various hazards.
Instructions for physically mounting the gateway in a rack, including rail kit usage and placement.
Covers power connections, initial power-on, and procedures for extracting/inserting power supply units.
Guides for initial setup via console and establishing remote management access.
Procedures for connecting cables to the gateway ports and proper cable routing considerations.
Explains how to split high-speed ports into multiple lower-speed connections for flexible network configurations.
Instructions on how to update the gateway's software and firmware versions for optimal performance.
Provides detailed technical data on size, weight, power consumption, and environmental operating parameters.
Lists certifications for safety, EMC, and environmental standards applicable to the device for regional usage.
Guidelines for responsible and environmentally friendly disposal of the equipment according to WEEE directive.
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