Mellanox Technologies SX6710

Questions and Answers

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Patty WhiteAug 10, 2025
Why is the System Status LED red on my Mellanox Technologies SX6710?
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  Albert RoblesAug 10, 2025
  If the System Status LED on your Mellanox Technologies Switch is red, it indicates a critical system fault such as a CPU error, bad firmware, or an over-temperature condition. Begin by checking the environmental conditions, specifically the room temperature, to ensure it's within the acceptable operating range for the switch.
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Anthony KentAug 15, 2025
How to fix a system boot failure on Mellanox Technologies Switch?
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  Marc EwingAug 15, 2025
  If your Mellanox Technologies Switch fails to boot, and the last software upgrade failed on x86 based systems, follow these steps: 1. Connect the RS232 connector (CONSOLE) to a laptop. 2. Push the system’s reset button. 3. Press the ArrowUp or ArrowDown key during the system boot to access the GRUB menu. 4. Select a previous image to boot by pressing an arrow key and choosing the appropriate image.
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ostephensAug 20, 2025
What to do if the Fan Status LED is red on Mellanox Technologies Switch?
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  Frank HatfieldAug 20, 2025
  If the Fan Status LED is red on your Mellanox Technologies Switch, check that the fan is fully inserted and that nothing is blocking the airflow. If the problem persists, replace the FAN FRU.
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Shawn BellAug 25, 2025
What to do if the PSU Status LED is red on Mellanox Technologies Switch?
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  Alexis SmithAug 26, 2025
  If the PSU Status LED is red on your Mellanox Technologies Switch, first check or replace the power cable. If the issue continues, replace the PSU.
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Anthony LeeAug 30, 2025
Why is the activity LED not lighting up on my Mellanox Technologies SX6710 Switch?
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  James SotoAug 30, 2025
  If the Activity LED does not light up (InfiniBand) on your Mellanox Technologies Switch, ensure that there is an SM running in the fabric.
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Jeremy MitchellSep 4, 2025
How to troubleshoot a blinking System Status LED on Mellanox Technologies Switch?
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  Miranda BurnsSep 4, 2025
  If the System Status LED on your Mellanox Technologies Switch is blinking for more than 5 minutes, it indicates that the MLNX-OS software did not boot properly and only firmware is running. Connect to the system via the console port and check the software status. If the MLNX-OS software did not load properly, you might need to contact an FAE.