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Catherine LamSep 5, 2025
Why Memjet AstroJet M1 has feeding problems?
- SScott LeeSep 5, 2025
Feeding problems with your Memjet Printer are caused by double sheets or misfeeds. Adjust the Sheet Separators.
Why Memjet AstroJet M1 has feeding problems?
Feeding problems with your Memjet Printer are caused by double sheets or misfeeds. Adjust the Sheet Separators.
Why is the ink mixing in my Memjet Printer, resulting in mixed or muddy colors?
If your Memjet Printer shows mixed or muddy colors, it could be due to ink flooding, air in the Printhead, or a dirty Printhead. To resolve this, clean the Printhead using one of the Cleaning Levels in the Driver or Toolbox. Additionally, manually wipe the Printhead with distilled water and a clean, lint-free cloth.
How to fix blurry address printing on Memjet Printer?
If your Memjet Printer is producing blurry addresses, it's likely due to the image not being sharp. You can attempt to resolve this by cleaning the Printhead using one of the Cleaning Levels found in the Driver or Toolbox. Another approach is to manually clean the Printhead with distilled water and a clean, lint-free cloth.
What to do if Memjet AstroJet M1 shows 'Incorrect … Ink Tank'?
If your Memjet Printer displays an 'Incorrect … Ink Tank' error, replace the Ink Tank. Ink Tanks must be purchased from an authorized supplier for this printer model.
What to do if Memjet Printer shows 'Service Station is ejected, Service Station position sensors are damaged or malfunctioning'?
If your Memjet Printer shows that the Service Station is ejected or the position sensors are damaged, check the Service Station position. Using the Scan Sensors page in the Toolbox, perform a toggle test on the two Sensors responsible for the registration of the Service Station position.
What to do if Memjet AstroJet M1 shows 'Multiple Ink Tanks Out'?
If your Memjet Printer indicates that multiple ink tanks are out, replace the empty Ink Tanks.
How to resolve 'Paper Jam' on Memjet Printer?
To solve a paper jam on your Memjet Printer, remove the jammed media. Ensure the feed setup is correct, then press the PAPER button to resume printing. Check and clean the sensors. If the issue continues, contact technical support.
What to do if Memjet AstroJet M1 Printer shows 'Job was cancelled by user pressing CANCEL button. Job was interrupted by “Clamshell” being momentarily opened'?
If your Memjet Printer indicates that the job was cancelled by pressing the CANCEL button or interrupted by the “Clamshell” being momentarily opened, wait until the print job has cleared from the Printer. Then manually clear the job from the computer’s print queue. Then send a new print job. Check to be sure the “Clamshell” is securely latched, then press the “Clear Error” button to continue. If the problem persists, contact service support.
What to do if Memjet AstroJet M1 shows 'Out of Paper Media is not reaching Print Engine. Hesitation in media feed'?
If your Memjet Printer displays an 'Out of Paper' message and the media is not reaching the Print Engine, or there is hesitation in media feed, load media into the Printer and press the PAPER button to resume printing. If media is present, check and adjust the Guides and Separators.
Why won't my Memjet AstroJet M1 reprime ink after Printhead Cartridge replacement?
If your Memjet Printer's system will not reprime ink after replacing the Printhead Cartridge, it could be due to dry Printhead nozzles or Ink Tanks that are 1/3 full or less. Manually wipe the Printhead with distilled water and a clean, lint-free cloth. Consider replacing the Ink Tanks as well.
Requirements and procedure for installing the printer's software driver.
Specific steps for installing the printer driver using a USB connection.
Guide for network installation using automatic IP address assignment.
Procedure for installing the ink tanks into the printer.
Instructions for safely installing the printhead cartridge.
Navigating and utilizing the printer's software utility for management.
Step-by-step instructions for replacing empty ink tanks.
Procedures for cleaning and replacing the printhead cartridge.
Detailed steps for removing and installing a new printhead cartridge.
Instructions for removing and replacing the printer's service station.
Explains common causes and clearing procedures for paper jams.
Troubleshooting common problems related to the Memjet printhead.
Solutions for various general printer operational issues and errors.
Explains printer alert messages and their recommended actions.
Interpretation of system status messages displayed in the Toolbox utility.
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