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William ScottSep 4, 2025
Why is my Mercado Medic REAL 6100 PLUS running at low speed?
- MMary MitchellSep 4, 2025
A defective speed reduction micro-switch is causing the issue. Replace the micro-switch to restore normal speed.
Why is my Mercado Medic REAL 6100 PLUS running at low speed?
A defective speed reduction micro-switch is causing the issue. Replace the micro-switch to restore normal speed.
Why is my Mercado Medic REAL 6100 PLUS Wheelchair's electric lifting mechanism making noise?
The bearings are worn. Replace the electric lifting mechanism.
Why is my Mercado Medic REAL 6100 PLUS's connector developing strong heat?
The connector is damaged or worn. Replace both the control unit and the charger.
What does it mean if my Mercado Medic REAL 6100 PLUS Wheelchair is showing 6 flashes?
Six flashes indicate an issue with the right (M2) parking brake, meaning a short circuit or breakage of the line from the M2 connector of the electronic module to the parking brake, or parking brake 2 is defective. Refer to the solution for '5 flashes,' but apply the checks to the M2 connector.
What does it mean if my Mercado Medic REAL 6100 PLUS is showing 4 flashes?
Four flashes indicate an issue with the right (M2) motor. This usually means a short-circuit or breakage of the line from the M2 connector of the electronic module to the motor, or motor 2 is defective. Refer to the solution for '3 flashes,' but apply the checks to the M2 connector.
What does it mean if my Mercado Medic Wheelchair is showing 5 flashes?
Five flashes indicate an issue with the left (M1) parking brake. The brake may be disengaged, or the magnetic sensor may be defective. Check that there is no play in the brake control and that the magnet affects the magnetic sensor when the brake is activated. Also, check that the brakes on the motors are actually activated. Additionally, there may be a short circuit or breakage of the line from the M1 connector of the electronic module to the parking brake, or parking brake 1 may be defective. Check by unplugging the M1 connection and measuring the resistance between the two inner pins (2 and 3) to detect any break or short-circuit.
What does it mean if my Mercado Medic Wheelchair is showing 3 flashes?
Three flashes indicate an issue with the left (M1) motor. This means that there is a break or short-circuit on the lead from the electronic module’s M1 connector to the motor, or motor 1 is defective. Check by unplugging the M1 connection and measuring the resistance between the two outer pins (1 and 4) to detect any break or short-circuit. Replace the motor if there is a short-circuit.
What to do if my Mercado Medic Wheelchair is showing 1 flash?
One flash indicates that either the control unit is defective or the control unit cabling is broken or incorrectly connected. Reprogram or replace the control unit. Also, check the control unit cables and replace any defective cabling.
What does it mean if my Mercado Medic Wheelchair is showing 7 flashes?
7 flashes indicates a LiNX Module error, meaning a module or cable is defective. This issue does not depend on the control unit. Check the connected modules, their cables, and connectors. Charge the device's batteries. If the device is stuck on an uneven surface, ensure the surface is even and restart the control system. If the error persists, a module may need replacement.
What to do if my Mercado Medic REAL 6100 PLUS's control unit doesn't work and the LEDs are flashing?
The control unit button lock may be activated. This happens if the main switch is pressed and held for 4 seconds while the device is running. Refer to section 5.3 of the manual, 'Control unit,' for instructions on how to activate and disable button locks.
Steps for preparing the device before first use, including installing parts and checking systems like the backrest, armrests, chassis, and battery.
Instructions for operating the device's driving functions and adjusting seat height using the control unit joystick.
Guidelines for safely charging the device's battery, including frequency, duration, and monitoring charge levels.
Defines the intended users and specific medical conditions for which the device is designed.
Outlines the required expertise for configuring and adjusting device functions and accessories, especially for positioning.
Describes the standard features of the REAL 6100 PLUS, including models and pre-programmed driving profiles.
Details the available control units (LINX REM211, REM400, REM500) and their functionalities like attendant control and keypad.
Explains how to use the joystick, buttons, and steering wheel for driving and speed adjustments on the REM211 unit.
Instructions for selecting driving profiles and adjusting speed using the REM400 control unit's interface.
Describes the chassis, its components (motors, battery, brakes), and includes safety warnings about small parts.
Guidelines for fitting approved accessories and performing individual adaptations while maintaining CE marking and device liability.
Details on safety standards met, fire protection standards, and device classification according to regulations.
Critical safety warnings for users regarding performance changes, immediate action, and general device use.
Warnings about proper use, unauthorized modifications, cables, small parts, and hot surfaces.
Warnings regarding authorized repairs, approved chargers, and battery safety precautions.
Warnings about non-approved accessories, installation, and the importance of using approved chargers.
Information on the device's expected service life and how to identify the manufacture date from the label.
Guidelines for periodic maintenance, follow-up by healthcare providers, and overall assessment after the expected service life.
Procedure for reporting adverse events and incidents to Mercado Medic and relevant authorities.
Information on connecting to the device for programming by authorised personnel.
Outlines the basic software program, including pre-programmed drivers and modules for device functions.
Explains symbols for manual controls, contact breaker states, and basic unit functions.
Identifies symbols and their meanings on the LINX REM211 control unit for driving and seat functions.
Symbols for navigation, button lock, speed control, error codes, and Bluetooth status on REM400/REM500.
Emphasizes thorough visual inspection of main components for patient safety during servicing.
Identifies control unit malfunctions based on indicator light flashes and provides troubleshooting actions.
Troubleshooting specific issues related to motors (M1, M2) and parking brakes.
Instructions for battery replacement, handling, and first aid measures for exposure to battery contents.
General| Type | Manual Wheelchair |
|---|---|
| Frame Material | Steel |
| Foldable | Yes |
| Seat Depth | 40 cm |
| Backrest Height | 40 cm |
| Overall Width | 64 cm |
| Wheel Size | 24 inches |