6. E-bike Troubleshooting – Dealers Only
To access the Boulevard settings menu, press the and the button simultaneously for 2 seconds while the bike is
on. Press or to navigate, and use the button to select options.
Note: This is for authorised dealer use only. Customers are not permitted to change these settings – doing so will void the warranty
and Boulevard will not take any responsibility for any incidents that occur as a result of unauthorised changes.
To check if the motor is working normally, spin the cranks with any assistance level selected (except for zero) while the bike is
placed up in a work stand. The indicator light underneath the bottom bracket will light up - This means the motor is working
normally.
To check if the brake motor-cutout function is working correctly, hold the button (this will enter walk mode and start the
motor). At the same time, squeeze the brake to confirm that the motor stops running.
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