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microdowell B.Box Series - Troubleshooting Common UPS Issues

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Microdowell Uninterruptible Power Supply
LP500
- 7 -
TROUBLESHOOTING
Problem Possible Cause Solution
Batteries are not fully
charged.
Recharge the battery by leaving the
UPS plugged in.
The UPS does not
perform expected
runtime.
Battery is slightly worn out. Contact Microdowell at
service@microdowell.net
The on/off switch is
designed to prevent damage
by rapidly turning it off and
on.
Turn the UPS off. Wait 10 seconds
and then turn the UPS on.
The unit is not connected to
an AC outlet.
The unit must be connected to a
208/220/230/240 Vac 50Hz outlet.
The battery is worn out. Contact Microdowell at
service@microdowell.net
The UPS will not turn on.
Mechanical problem. Contact Microdowell at
service@microdowell.net
Fuse is blown due to
overload
Turn the UPS off and unplug at least
one piece of equipment. Replace the
blown fuse with a spare one and then
turn the UPS on.
Batteries are discharged Allow the unit to recharge for at least
4 hours.
Outlets do not provide
power to equipment
Unit has been damaged by a
surge or spike.
Contact Microdowell at
service@microdowell.net