Microsoft Surface Pro Pen User Manual

Surface Pro Pen Not Working
1. Is it paired?
a. Check in Bluetooth & devices > Devices, if the pen is paired it will show as Surface Pen
and indicate the percentage of charge on the battery.
2. If it is not paired or the AAAA battery might be dead, lets test it
a. Hold the pen with the flat part facing you and the eraser pointing up, press and hold the
eraser button down for about 5 seconds and you should see a white led flashing.
b. Navigate to Bluetooth & Devices > Devices
c. Click “Add device” and choose “Bluetooth”
When it sees the Surface Pen, it will display Connecting followed by “Your device is ready to go!
If the white led does not flash, check or replace your pen battery and try step 2 again.
3. Now verify the pen settings:
a. Go to settings, then Bluetooth & devices > Pen & Windows Ink
b. All the “Choose what your shortcut button does” need to be set to nothing.
4. Now, lets see if the eSCOPE Pen Program is loaded
a. Right click on the Start Button
b. Choose “Run”
c. Enter shell:startup , click on OK

Microsoft Surface Pro Pen Specifications

General

Pressure Sensitivity	4096 levels
Tilt Support	Yes
Battery	AAAA battery
Connection	Bluetooth 4.0
Palm Rejection	Yes
Weight	20 grams
Dimensions	146.1 x 9.7 x 9.7 mm
Compatibility	Microsoft Surface devices
Buttons	eraser
Battery Life	Up to 12 months

Summary

Check Pen Pairing and Battery Status

Verify Bluetooth Pairing

Check Bluetooth settings to see if the pen is paired and its battery percentage.

Test Pen for Pairing and Dead Battery

Activate Pen Discovery Mode

Press and hold the pen's eraser button for 5 seconds to check for a white LED flash.

Navigate to Add Bluetooth Device

Go to Bluetooth settings and select Devices to add a new device.

Initiate Bluetooth Pairing

Initiate the device pairing process by selecting Bluetooth from the add device menu.

Configure Pen Settings

Access Pen & Windows Ink Settings

Access pen settings via System Settings > Bluetooth & devices > Pen & Windows Ink.

Set Shortcut Button to Nothing

Configure shortcut button actions to 'Nothing' for proper functionality.

Verify eSCOPE Pen Program Loading

Open Run Dialog

Initiate by right-clicking the Windows Start Button and selecting the 'Run' option.

Access Startup Folder

Type 'shell:startup' in the Run dialog and press OK to open the startup folder.

Install eSCOPE Pen Program

Download eSCOPE ELITE Pen Application

Download the eSCOPE ELITE Pen application from the provided URL.

Place File in Startup Folder

Place the downloaded executable file into the Windows startup folder.

Reboot Tablet

Restart the tablet to apply the changes and load the pen program.