Microsoft Surface Pen User Manual

Here are some things to try first if your Surface Pen won’t write, open apps, or
connect to Bluetooth.
Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. If
your pen works in one of these apps, then the app you want to use may not work with pen.
Open apps and use your Surface with touch. If you can't use your finger on your Surface, go
to Surface touchscreen: Problems with touch. After touch is working, try your pen again.
Check the battery level of your pen. If you've paired your pen you can check this in your
settings. Go to Start > Settings > Devices > Bluetooth & other devices , then find your pen to
see the battery level. If the battery is low or doesn't have power, you may need to change or
charge your battery. For more info, go to Change Surface Pen batteries.
Check your pen settings. To check your cursor, handwriting, and top button settings, go to
Start > Settings > Devices > Pen & Windows Ink . To check your pen pressure settings, open
the Surface app and select the Pen tab to adjust it.
Check the LED light on your pen. If you aren't sure what the LED light on your pen means, go
to the section My pen won't pair with my Surface or The light on my pen is blinking red or
doesn't turn on.
Update your Surface. See Install Surface and Windows updates and Download drivers and
firmware for Surface.
Run the Surface Diagnostic Toolkit.
Replace Surface Pen tips
Applies to: Surface DevicesSurface
How to replace your Surface Pen tip
 These instructions are only for Surface Pen with no Clip and Surface Pen with Single Button on
Flat Edge. If you're not sure which pen you have, go to Identify your Surface Pen and features.
o Use something to pull and slide out the pen tip, like tweezers. Pull until the entire tip is
removed from your Surface Pen.
o Insert the thinnest part of the replacement pen tip into your Surface Pen. Push until the
tip locks into place.
 Note: These instructions do not apply to Surface Slim Pen and other pen models.
Get pen tips from Device services
 These instructions are only for Surface Pen with no Clip, Surface Pen with Single Button on Flat
Edge, and Surface Slim Pen.

Microsoft Surface Pen Specifications

General

Pressure Sensitivity	4096 levels
Tilt Support	Yes
Connection	Bluetooth 4.0
Palm Rejection	Yes
Compatibility	Surface Pro 3 and later, Surface Go, Surface Laptop, Surface Book, Surface Studio
Battery	1 AAAA battery
Battery Life	Up to 12 months
Dimensions	5.75 x 0.38 inches (146.05 x 9.65 mm)
Weight	20 grams

Summary

Troubleshoot Surface Pen Issues

Check Pen Battery Level

Check pen battery level via Settings > Devices > Bluetooth & other devices.

Check Pen Settings

Adjust cursor, handwriting, top button, and pressure settings via Pen & Windows Ink.

Check Pen LED Light Status

Understand the LED light meaning by referring to specific sections on pen pairing.

Update Surface Software

Install Surface and Windows updates and download drivers/firmware.

Run Surface Diagnostic Toolkit

Execute the Surface Diagnostic Toolkit for troubleshooting.

Replace Surface Pen Tips

How to Replace Surface Pen Tip

Instructions for replacing pen tips on specific Surface Pen models using tweezers.

Order Replacement Pen Tips

Order Pen Tips via Device Services

Order replacement pen tips via Device service and repair portal.

Purchase Pen Tips from Other Sources

Buy Pen Tips from Microsoft Store

Purchase pen tips for Surface Pen models from the Microsoft Store.

Buy Pen Tips from Resellers

Purchase pen tips from resellers or independent retailers for the Microsoft Classroom Pen.

Surface Slim Pen Battery and Charging

Pen Battery Life Concerns

Surface Slim Pen is rechargeable; charges in USB-C base or keyboard tray.

Pen Not Working After Disuse

Slim Pen holds charge for two weeks; requires charging after inactivity.

Charging Options for Slim Pen

Slim Pen charges via Surface Pro X Signature Keyboard or USB-C charging base.