Here are some things to try first if your Surface Pen won’t write, open apps, or
connect to Bluetooth.
Test your pen by inking, writing, or erasing in OneNote, Sticky Notes, or Fresh Paint. If
your pen works in one of these apps, then the app you want to use may not work with pen.
Open apps and use your Surface with touch. If you can't use your finger on your Surface, go
to Surface touchscreen: Problems with touch. After touch is working, try your pen again.
Check the battery level of your pen. If you've paired your pen you can check this in your
settings. Go to Start > Settings > Devices > Bluetooth & other devices , then find your pen to
see the battery level. If the battery is low or doesn't have power, you may need to change or
charge your battery. For more info, go to Change Surface Pen batteries.
Check your pen settings. To check your cursor, handwriting, and top button settings, go to
Start > Settings > Devices > Pen & Windows Ink . To check your pen pressure settings, open
the Surface app and select the Pen tab to adjust it.
Check the LED light on your pen. If you aren't sure what the LED light on your pen means, go
to the section My pen won't pair with my Surface or The light on my pen is blinking red or
doesn't turn on.
Update your Surface. See Install Surface and Windows updates and Download drivers and
firmware for Surface.
Run the Surface Diagnostic Toolkit.
Replace Surface Pen tips
Applies to: Surface DevicesSurface
How to replace your Surface Pen tip
These instructions are only for Surface Pen with no Clip and Surface Pen with Single Button on
Flat Edge. If you're not sure which pen you have, go to Identify your Surface Pen and features.
o Use something to pull and slide out the pen tip, like tweezers. Pull until the entire tip is
removed from your Surface Pen.
o Insert the thinnest part of the replacement pen tip into your Surface Pen. Push until the
tip locks into place.
Note: These instructions do not apply to Surface Slim Pen and other pen models.
Get pen tips from Device services
These instructions are only for Surface Pen with no Clip, Surface Pen with Single Button on Flat
Edge, and Surface Slim Pen.
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