9.2 Trouble shooting 
9.2.1 EEPROM parameter error diagnosis and solution(E0/F4) 
Malfunction decision 
conditions 
Indoor or outdoor PCB main chip does not receive feedback 
from EEPROM chip. 
●  Installation mistake 
●  PCB faulty 
Yes
Replace the indoor/outdoor 
main PCB.
Power off, then restart the 
unit 2 minutes later.
 
EEPROM: a read-only memory whose contents can be erased and reprogrammed using a pulsed   
voltage. For the location of EEPROM chip, please refer to the below photos. 
       
 
 
Note: The two photos above are only for reference, it’s may be not same totally with the ones 
on your side. 
9.2.2 Zero crossing detection error diagnosis and solution 
Yes
Indoor main PCB is 
defective. Replace indoor 
main PCB.
Power off, then restart the 
unit 2 minutes  later