Loud noise
Check whether the floor is level and whether the refrigerator is placed stably
Check whether accessories are placed at proper locations
Water pan overflows
There is too much food in the chamber or food stored contains
too much water,resulting in heavy defrosting
The doors are not closed properly, resulting in frosting due to entry
of air and increased water due to defrosting
5 答疑解惑
对以下一些简单的问题，您可以尝试自己动手解决。若没有改观，请致电售后服务部门。
5.1You may try to solve the following simple problems by yourself.
If them cannot be solved, please contact the after-sales department.
5.1
冰箱不工作
冰箱有异味
压缩机长时间工作
冰箱灯不亮
冰箱门关不上
噪声大
电源是否接通，插头是否插牢
电压是否过低
是否停电或者部分电路跳闸
有气味的食品应该严密包住
检查是否有食品腐烂
冰箱内部需要清洁
夏季环境温度高，冰箱工作时间长属于正常现象
一次性放入食品不宜过多
食品冷却后再放入冰箱
开启冰箱门次数过于频繁
冰箱是否通电，照明灯是否损坏
照明灯由专业人员更换
食物包装卡住门使门无法关上
放入的食品太多
冰箱歪斜
地面是否平坦，冰箱放置是否平稳
冰箱附件是否放在正常位置
门封有闪缝
清除门封上异物
加热门封使其冷却后复原（用电吹风或用热毛巾）
接水盘溢水
箱内食品存放过多或水分过大，导致化霜水量大
门未关到位等原因导致空气进入结霜，化霜产生的水增加
冰箱外壳发热
内置冷凝器在内部通过外壳散热，属于正常现象
环境温度过高，存放食品过多或压缩机停机时间段等
都或导致外壳发热注意通风散热
外表凝露
环境湿度过高时，箱体外表和门缝表面会有凝露现象
属于正常现象，用干净毛巾拭擦即可
冰箱有异音
嗡嗡声：压缩机工作时会产生嗡嗡声，启动或停机时声音较大，属于正常现象
吱吱声：电器内部制冷剂流动时会产生吱吱声，属于正常现象
Failed operation
Check whether the appliance is connected to power or
whether the plug is in well contact
Check whether the voltage is too low
Check whether there is a power failure or partial circuits have tripped
Odor
Odorous foods shall be tightly wrapped
Check whether there is any rotten food
Clean the inside of the refrigerator
Light fails to get lit
Check whether the refrigerator is connected to power supply and
whether the illuminating light is damaged
Have the light replaced by a specialist
Door seal fails to
be tight
Remove foreign matters on the door seal
Heat the door seal and then cool it for restoration
(or blow it with an electrical drier or use a hot towel for heating)
Hot housing
Heat dissipation of the built-in condenser via the housing, which is normal
When housing becomes hot due to high ambient temperature,
storage of too much food or shutdown of the compressor is shut down,
provide sound ventilation to facilitate heat dissipation
Abnormal noise
Long operation of the refrigerator is normal in summer
when the ambient temperature is high
It is not suggestible having too much food in the appliance at the same time
Food shall get cool before being put into the appliance
The doors are opened too frequently
Long-time operation
of the compressor
The door is stuck by food packages Too much food is placed
The refrigerator is tilted
Doors cannot be
properly closed
Surface condensation
Condensation on the exterior surface and door seals of the refrigerator
is normal when the ambient humidity is too high. Just wipe the condensate
with a clean towel.
Buzz: The compressor may produce buzzes during operation, and the buzzes
are loud particularly upon start or stop. This is normal.
Creak: Refrigerant flowing inside of the appliance may produce creak,
which is normal.
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5 Trouble shooting
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